Security Dispatcher - Beau Rivage

MGM Resorts International•Folsom, CA
•Onsite

About The Position

As a grave shift Security Dispatcher, you will be the central communication hub for our Security Department, relaying critical information between Security Officers and Management. You’ll monitor security systems, direct emergency responses, and manage a fast-paced communication center. Your quick decision-making, attention to detail, and ability to stay calm under pressure will play a crucial role in the safety and satisfaction of our guests and staff.

Requirements

  • Holds a High School Diploma or GED
  • Demonstrates proficiency in operating radio, telephone, and computer systems
  • Communicates clearly and effectively with guests, staff, and external agencies
  • Remains calm and organized in high-pressure situations
  • Works well in a fast-paced, team-oriented environment and displays strong attention to detail

Responsibilities

  • Monitor cameras, access control systems, and alarm panels, ensuring timely responses to potential security threats
  • Coordinate and direct Security Officers during incidents and emergencies, ensuring efficient and effective action
  • Maintain communication with the Global Security Operations Center and relay information between teams, management, and other departments via radios and telephones
  • Accurately log and maintain records of security incidents, emergencies, and communications in real-time
  • Follow established emergency protocols and coordinate with local authorities during critical situations
  • Assist in investigations by locating and retrieving relevant video footage

Benefits

  • Wellness incentive programs to keep you physically and mentally healthy
  • Discounts on company hotels, dining, entertainment, and more, plus partner discounts
  • Free meals in our employee dining room
  • Health & Compensation Protection benefits
  • Opportunities for professional and personal development through programs, networking, and volunteer opportunities
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