Class A Security Director (Sadie)

Northeast Security•Boston, MA

11d•$72,000•Onsite

About The Position

Northeast Security, Inc. is seeking an experienced Account Manager with a background in Class A high-rise office buildings and concierge teams for one of our premiere accounts in Boston, Ma! This role requires the ability to be on call 24/7, and the work schedule may include evenings, night shifts, weekends, and holidays as determined and scheduled annually. The salary for this position is $72,000 annually.

Requirements

Must be available to be on call 24/7.
Work schedule may include evenings or night shifts and weekends/holidays as determined and scheduled annually.
Five years of large class A building security management experience is preferred.
Experience with Ccure 9000 is preferred.
Security Management of 700 contracted hours or more is required.
Security Training experience is required.
Valid Driver's License of 3 years or more with a clean Driving Record.
Customer Service Experience preferred.
Neat and professional appearance.
Dependable means of transportation.
Ability to communicate clearly and effectively in English (both written and verbal).
Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
Must be at least 18 years of age.
Must be available to cover various posts during the assigned shift.
Excellent customer service skills and service delivery orientation.
Client Management Skills.
Strong Leadership skills.
Knowledge of supervisory practices, procedures, and security operations.
Ability to provide positive direction and motivate performance.
Strong attention to detail.
Strong written and verbal communication skills.
Ability to show responsibility and friendliness towards clients and residents.
Strong professionalism.
Ability to solve conflict/problem solve.
Maintain the highest ethical and professional standards.
Must be able to multi-task and self-manage in a dynamic environment.
Must be knowledgeable of all company policies and procedures.

Nice To Haves

Five years of large class A building security management experience is preferred.
Experience with Ccure 9000 is preferred.
Customer Service Experience preferred.

Responsibilities

Assure that all work schedules for regular and special assignments are designed to provide the service in the most effective and efficient manner possible.
Ensure that trained and qualified security personnel properly staff all posts.
Train and develop current security staff and new hires.
Ensure that all security personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
Review and approve all reports, duty logs, etc. submitted by security personnel.
Ensure timely notification of all serious incidents.
Maintain effective communications with all assigned security personnel.
Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.
Assume other duties as required by either Client or Northeast Security, Inc.