Security Director

GLOBAL GAMING SOLUTIONS LLC•Grand Prairie, TX

2d•Onsite

About The Position

Implements overall security strategy, policies, and standards to ensure the physical safety of all horsemen, team members, and visitors to the organization’s facilities and the security of property and assets. This role involves interacting and coordinating with state regulators (TXRC and TCPS), the Department of Public Safety, and other law enforcement agencies. The Security Director also interacts with city government on safety and security issues, directs and oversees the daily operations of the Security and Parking Departments, and oversees the actions of other departments as they relate to safety and security. The position requires interaction with executives and department heads to facilitate security actions, directing subordinates, and reporting to superiors. Handling confidential information, managing cash responsibly with detailed record-keeping, and negotiating contracts and services are also key aspects. The role involves interacting with the business community, preparing budgets and projections, understanding staffing levels and regulatory issues for employees, and providing support for employees and supervisors. Ensuring consistent and fair treatment of employees, addressing issues one-on-one, and carrying out management responsibilities in accordance with company policies and applicable laws (including interviewing, hiring, training, performance appraisal, and conflict resolution) are essential. The Security Director acts as a role model, leading by example, encouraging teamwork, remaining calm under pressure, and resolving conflicts with tact and diplomacy. They must use caution and discretion in crisis situations, avoid physical confrontation, seek assistance when needed, and ensure staff are trained and follow post orders and SOPs. Performs other related duties as may be assigned by the reporting senior.

Requirements

Bachelor’s degree in Law Enforcement, Business Management, or 8 years related experience and/or training; or combination.
Experience in law enforcement, military security or other protective service work required.
Valid driver’s license required.
Extensive knowledge of fire prevention, safety, and security operations.
Excellent management and supervisory skills.
Proven track record as a team leader with an understanding of management practices.
Analytical problem-solving skills with an impeccable attention to detail.
Ability to set overall strategy and drive process improvement.
Excellent oral and written communication skills.
Strong interpersonal skills with ability to collaborate and build a consensus in a high-pressure environment.
Proficiency in Microsoft Office (Outlook, Excel).
Working knowledge of Lone Star Park, its facilities, and the Security operation.
Ability to apply the principles of supervision to direct the work activities of subordinates.
A minimum of one year supervisory experience preferred.
Ability to motivate and supervise security personnel.
Strong interpersonal skills, ethical work habits and high integrity.
Working knowledge and skill in the use of self-defense and controlling uncooperative subjects.
Ability to work effectively under highly stressful conditions.
Ability to apply force in accordance with department policies/procedures.
Ability to exercise diplomacy when dealing with people in sensitive situations.
Ability to apply active listening techniques in order to obtain complete and accurate information.
Knowledge of basic fire prevention and control techniques.
Ability to act quickly and intelligently in emergency situations.
Strong leadership skills and ability to work independently or as a team when required.
Ability to read, write and comprehend effectively in English.
Ability to interpret and act upon moderately difficult written information.
Ability to communicate clearly and concisely both orally and in writing for the purpose of obtaining and disseminating information, problem-solving and conflict resolution.
Ability to work with detailed information/data and obtain pertinent information to complete a detailed and cohesive written report.
Ability to analyze information and draw logical conclusions.
Ability to maintain records and complete reports as required.
Ability to interact positively with employees and the general public.
Ability to plan ahead to ensure that resources are effectively and economically allocated.
Ability to use good judgment, including grasping and assessing the facts of a situation and draw correct conclusions.
Ability to prioritize time so that work is accomplished on a dependable basis; is reliable and committed to meeting schedules and deadlines.
Ability to develop staff to meet accepted standards and departmental objectives.
Ability to demonstrate initiative, including being proactive and resourceful, working independently with minimum supervision.
Ability to think constructively and search for ways to improve processes.
Ability to win confidence and gain respect through consistent demonstrations of personal courtesy, tact and timely responsiveness.
Ability to recognize the need to coordinate effort; be reliable in following through on requests and commitments.
Ability to foster an environment that nurtures collaboration, teamwork and mutual respect.
Ability to rapidly prioritize a variety of tasks and take appropriate action.
Ability to effectively operate a variety of communications equipment, call numbers, and emergency signals and operate security alarm systems.
Ability to apply first responder techniques in performing emergency first aid (e.g. triage, CPR, etc.).
Ability to operate a personal computer and standard office equipment to perform simple clerical tasks.
Five years of safety/security experience required, including five years supervisory experience in operations or related field.

Nice To Haves

MBA, MAC or equivalent graduate degree preferred.
Previous experience in law enforcement, military security or other protective service work preferred.
Bilingual skills helpful.
May be required to walk or stand for extended periods of time.
Advanced training or certification in safety and security preferred.

Responsibilities

Interacts and coordinates activities and actions with the state regulators from TXRC and TCPS as well as the Department of Public Safety and other law enforcement agencies.
Interacts with members of the city government on safety and security issues as they arise.
Directs and oversees the daily operations of the Security Department and its employees.
Oversees the daily operations of the Parking Department.
Oversees the actions of other departments as they relate to issues of safety and security.
Interacts with executives and department heads to facilitate security actions.
Directs the actions of subordinates and reports to superiors all actions as required.
Handles confidential information and acts accordingly with the information and facts.
Handles cash as required in an efficient and responsible manner, maintaining accurate and detailed records.
Negotiates contracts and services as required by the company and department.
Interacts with members of the business community as required to provide services as required.
Understands and prepares budgets and other projections of work-related issues.
Understands staffing levels and issues of regulatory nature for employees.
Provides a strong base of support for employees and supervisors in daily operating procedures and alters procedures as needed.
Provides consistent and fair treatment of employees and the disciplinary actions taken.
Deals with employees on a one-on-one basis when issues arise in daily operations.
Carries out management responsibilities in accordance with company policies and applicable laws, including interviewing, hiring, and training; planning, assigning, and directing work; performance appraisal; rewarding and disciplining employees; addressing complaints and resolving problems.
Acts as role model, leads by personal example, encourages team work and cooperation, remains calm, cool and collected under any circumstance, handles conflict and resolves issues with tact and diplomacy, uses caution and discretion when faced with a crisis situation, avoids physical confrontation at all times, seeks assistance from management and/or law-enforcement personnel, uses best judgment and ensures the staff is trained, re-trained and follows post orders and SOP’s at all times.
Performs other related duties as may be assigned by reporting senior.