Security Director - Outdoor Public Venue - Chicago, IL

Titan Security Group•Chicago, IL

1d•Onsite

About The Position

Titan Security is seeking a Director of Security for a public venue in Chicago. This role involves working with onsite management, City of Chicago officials, and contracted security staff to maintain all aspects of physical, personnel, and visitor security, as well as life safety. The position will manage all aspects of emergency preparedness, including implementation, training, and drills. The ideal candidate is customer-focused, results-oriented, comfortable in a fast-paced environment, and capable of multitasking. Titan Security is a nationally recognized Top Workplace known for its customized approach to security services and core values of being Unified, Transparent, Innovative, Committed, and Accountable.

Requirements

Degree in Criminal Justice, Law Enforcement Management or related field and/or equivalent experience/education preferred.
Minimum of seven years of managerial and policy making experience in the law enforcement or contract security field.
Experience level to include extensive internal contacts within the local law enforcement community.
Ability to obtain a valid PERC.
Professional Certifications in Security Management; CPP or similar certifications preferred.
Ability to create and manage budgets, budget variance reports and other reports in Excel.
Experience with workforce management systems and scheduling systems preferred.
Must have the ability to read, write, speak, and understand English.
Must possess excellent communication (oral and written), organizational, financial, and time management skills with the ability to concisely and effectively address questions while providing subject matter expertise on policy to ownership and management.
Ability to organize and manage multiple priorities.
Ability to pass pre-employment drug screen and criminal background check.
Strong qualitative and quantitative skills.
Self-starter with the ability to manage time effectively, establish workflow priorities and work independently with high attention to detail.
Ability to start, cultivate and maintain strong relations and work in a team environment.
Prior employment history demonstrating the ability to work in a fast-paced, high-intensity environment while managing multiple tasks and priorities, and produce accurate results in a highly-organized manner.
Must maintain a working telephone number though which we can contact you.

Nice To Haves

Bi-lingual considered a plus.

Responsibilities

Manage contracted security staff operations and enforce security contract standards, policies, and procedures.
Create and promote a positive and proactive work environment.
Develop and implement short and long-range plans for personnel and guest safety, as well as asset protection.
Implement safety protocols, including emergency preparedness plans, bomb threat plans, and disaster response procedures, and train staff on responses.
Assist with the development and implementation of all evacuation ordinance requirements, including fire and life safety teams, emergency evacuation/fire drills, safety training for employees, emergency manuals, and signage.
Oversee the management of all regulatory compliance with City, State, OSHA, Licensing, and NFPA standards impacting the property’s operations.
Manage, review, and update all compliance mechanisms such as audits, inspections, reports, and documentation.
Establish and enforce protocols for property’s security operations and controls, property removal, and after-hours facility access.
Monitor and oversee security system integration, access control, life safety systems, and radio communications.
Respond to and provide assistance with reported medical emergencies, bomb threats, fire alarms, intrusion alarms, or elevator entrapments, following established emergency response procedures.
Respond to and manage any extenuating circumstances should they arise, including potentially aggressive protestors.
Conduct internal investigations and prepare written reports and documentation on investigative findings and processes.
File police reports on behalf of building management.
Review and report on all threats, risks, intel, investigations, and any ongoing issues, providing recommendations for corrective action and/or mitigation strategies.
Evaluate, recommend, and implement programs that continually improve security service levels.
Stay abreast of emerging trends and new developments within the security industry and implement where applicable.
Network with law enforcement organizations (IACP, FBI, and local police departments) and security industry associations (ASIS).
Work collaboratively with external groups such as Federal, State, and Local law enforcement and emergency services, as well as internally with management, ownership, facilities, and legal departments.
Monitor the quality of contracted security staff performance, including the review of disciplinary actions, and ensuring a regular performance appraisal program is executed for all staff including security site supervisors, shift supervisors, assistant supervisors, and security officers.
Consult with and assist the security contractor on scheduling shift assignments.
Supervise and ensure compliance of training programs for security officers and supervisors.
Coordinate and work with security vendors to manage costs associated with security and safety technology.
Provide management with quarterly reports and annual audits of the security program.
Review shift reports, logs, and work orders on a daily basis, responding appropriately and ensuring accuracy in logging procedures.
Follow up with management on any security-related issues or concerns.
Oversee employee, contractor, and vendor building access and deliveries, addressing any situations that arise.
Coordinate and direct private/special event security activities on site for management, DCASE, and city.
Adapt to changes and/or additions as needed to secure the physical property and the service expectations of the owner, management, and employees.