Security Coordinator, Austin Facilities Management

City of Austin

3d•$60,030 - $74,140•Onsite

About The Position

The Security Coordinator supports the Security Manager by overseeing daily security operations, managing the Security Operations Center, and ensuring compliance with established procedures to protect employees, guests, and assets. The role coordinates emergency responses, evaluates internal and contracted security services, provides oversight for contract security staff, conducts incident follow-ups, prepares reports, and serves as a liaison for internal departments. This position includes supervisory responsibilities and requires strong knowledge of security systems, applicable laws, organizational policies, and effective communication and organizational skills.

Requirements

Knowledge of electronic security systems, CCTV, and mechanical doors lock systems
Knowledge of supervisory and managerial techniques and principles.
Knowledge of fiscal planning and budget preparation.
Knowledge of Federal, State, Local laws, and ordinances.
Knowledge of city practice, policy, and procedure.
Skill in handling conflict and uncertain situations.
Skill in collecting, analyzing, and interpreting applicable data.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software applications.
Skill in planning and organizing.
Ability to work with frequent interruptions/changes in priorities.
Ability to quickly recognize and analyze irregular events.
Ability to train others.
Ability to establish and maintain effective communication and working relationships with personnel, city, county, and state personnel, and the public.
Graduation from an accredited high school or equivalent, plus five (5) years experience providing security related services in a Security Operations Center environment, two (2) of which were in a lead capacity.
Valid Texas Class C Drivers License

Nice To Haves

Demonstrated experience operation, troubleshooting, and repairing various Security Operating Systems.
Experience developing Scope of Work (SOW) for commercial security vendors to obtain security, surveillance, CCTV, and Access Control.
Experience reviewing blueprints, equipment specifications, schematic drawings, and technical instructions regarding security systems and equipment.
Demonstrated experience in operating various Security Access and CCTV Systems and the ability to educated and train customers on system operations and functionality.

Responsibilities

Coordinates security operations ensuring that security procedures are implemented and follows per the organizations Standard Operating Procedures (SOPs).
Oversee the operations of the Security Operation Center and coordinate all emergency/crisis management operations providing a timely response to incidents as needed.
Provides operation support and management services for the Security Officer Contract to include contract compliance and oversight of personnel selection, training, and scheduling.
Evaluates internal and contracted security operations to maximize service effectiveness.
Monitors and trains staff in job tasks and responsibilities to ensure effective performance.
Respond to emergency situations, conduct follow-up investigations and file reports on security related incidents.
Reviews staff's documentation and communicate information to Division Manager as needed.
Performs as a liaison for internal customers to provide assessments and program implementation for site security services to meet business needs.
Develops activity reports and logs, tracking unit statistics and trends.
May be responsible for the full range of supervisory activities, including selection, training, evaluation, counseling, and recommendation for dismissal.