Security Coordinator

Ypsilanti District Library•Ypsilanti Charter Township, MI

3d•$64,300 - $81,700•Onsite

About The Position

The Security Coordinator oversees and evaluates security services for the library district, maintaining a safe and welcoming environment that ensures all persons are treated with dignity and respect. The Security Coordinator supervises three library-employed Building Monitors, responds to and documents incidents, and promotes the security of library premises, property, patrons, and staff by maintaining a high level of visibility and vigilance. The right candidate will develop relationships with library users, staff, and partners, collaborating to address problems before they escalate, and play a preventive role as an active and visible security presence in the library.

Requirements

Bachelor's degree in criminal justice, psychology, sociology, social work, mental health or related field
Three years of professional security or law enforcement experience
Two years of supervisory experience
Experience in de-escalation techniques, trauma-informed care, and/or restorative practices
CPR and AED certification and NARCAN training
Solid computer skills, including knowledge of Google Workspace and incident reporting tools
Valid driver’s license and the availability of a properly insured vehicle for use on the job at time of appointment and throughout employment
Outstanding written and oral communications skills
Ability to work a flexible schedule which includes evenings and weekends
Positive public service orientation

Nice To Haves

Previous experience with libraries or other non-profit organizations desired
Experience working with vulnerable populations and the challenges inherent to an urban setting
Familiarity with concepts such as motivational interviewing, crisis stabilization, and compassionate limit-setting desired
Law enforcement training or certification preferred
Passion for public library mission

Responsibilities

Establishes and executes strategic goals and initiatives for systemwide security services with the library’s mission, vision, and core values in mind.
Provides excellent customer service and ensures security services are rendered in alignment with the library’s values, policies, and procedures.
Builds relationships with library leadership and staff to foster a prepared security presence that knows and respects the communities the library serves.
Interprets, communicates, and consistently enforces library policies and procedures with library patrons. Advises patrons of inappropriate behaviors that may lead to loss of privileges in a proactive and understanding manner.
Schedules adequate Building Monitor coverage at all library locations, taking shifts at each Security Desk when needed.
Coordinates with the Library Social Worker to provide trauma-informed responses to crises when appropriate.
Directs, plans and assigns the work of Building Monitors; makes recommendations for hiring; develops their potential, and monitors and evaluates their performance.
Trains and coaches Building Monitors and other staff on security best practices, including public health approaches to community safety.
Helps to foster a culture of preparedness and emergency response.
Monitors incident reports and makes policy and procedure recommendations based on patterns observed.
Evaluates the security needs of all facilities. Performs periodic risk assessments of potential threats and works to minimize security-related risks.
Develops good working relationships with law enforcement agencies and a broad range of community partners.
Reviews video surveillance footage to assist library administration, staff, and law enforcement in accordance with the Library Privacy Act.
Responds to intrusion alarms/alarm calls and takes appropriate action.
Utilizes video surveillance software to monitor, review, and capture images when necessary.
Reports and investigates damage to buildings, furnishings, or equipment.
Completes detailed incident reports using custom software.
Manages crowd control at larger events.
Properly handles accidents, injuries, and other emergencies as they arise.
Ensures periodic evacuation drills are scheduled and conducted at all locations.
Writes and submits a monthly narrative and statistical report.
Attends Administrative Team meetings, and board meetings when appropriate.
Other duties as assigned.