Security Control room Operator (IB3)

Foxconn Industrial Internet - FII•Houston, TX

9d•Onsite

About The Position

Operation and supervision of technical equipment in the control room to monitor persons, assets, and ongoing processes within the plant area, and to respond immediately to extraordinary events and emergency signals. Preparing daily reports on the operation and condition of the technical equipment managed, as well as on events occurring during the shift.

Requirements

At least a high school diploma (or equivalent).
Basic knowledge of English.
User-level computer skills
Minimum of 3 years of experience in a related field (security technology, armed forces, security guarding)
Professional response to unexpected events
Problem-solving skills.
High reliability and compliance with regulations
Tolerance for monotonous tasks
Good communication skills

Nice To Haves

Ability to work independently.
Interest in technological innovations

Responsibilities

Operate installed technical devices, monitor signals, and prepare reports on triggering events. Document all relevant data (e.g., alarm, acknowledgment, intervention initiated, persons involved, detailed documentation of actions taken).
Continuously monitor CCTV images. Immediately notify the Security Department and record the issue in the report in case of irregularities (e.g., no recording, malfunction, poor image quality, or other technical issues).
Promptly communicate the exact location of the alarm to the shift leader if the alarm system is triggered.
Ensure identification of the person who caused the alarm, acknowledge the alarm in the system, and record the event in the report. Cancel the central monitoring alarm with the dispatcher after clarifying the cause.
Promptly communicate the exact sensor location to the shift leader if the fire detection and extinguishing system is triggered. Verify the authenticity of the alarm using technical tools and/or information from the responding security guard. Assist evacuation and rescue operations using all available technical means in case of a real alarm. Cancel the alarm with the monitoring center and the fire department headquarters in case of a false alarm. Document all data in the report (e.g., alarm, acknowledgment, intervention, persons involved, detailed documentation of actions).
Operate the elevator phones located in the control room. If a signal is received, immediately contact the caller, notify the FMD technicians, inform them that a person is trapped in the elevator, and request immediate rescue and technical repair.
Cooperate with security guards on duty at various posts during daily operations and be familiar with their responsibilities.
Attend mandatory periodic trainings and courses.
Maintain continuous order and cleanliness in the workplace, comply with environmental, occupational, and fire safety (EHS) regulations.
Report all extraordinary or unusual events (including incidents listed in the disciplinary code). Prepare written records in addition to immediate verbal reporting. Immediately report to the shift leader any event that does not comply with existing security instructions or company procedures.
Carry out any additional activities related to company security as instructed by the Security Department, such as assisting in the management of extraordinary events, investigating actions listed in the disciplinary code, and performing extra inspection tasks.
Do not disclose any work-related or incident-related data/information to anyone without the knowledge and authorization of the Security Manager.
Prevent unauthorized persons from entering the CCTV room. Exceptions are only possible with the instruction of the Security Department or with a valid access permit.
Saving and archiving video recordings or other data is only permitted under the instruction of the Security Department and in compliance with applicable regulations.