Security Console Operator Overnight

Allied Universal•Raleigh, NC

3d•Onsite

About The Position

As a Security Console Operator Overnight in Raleigh, NC, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal as a Dispatch professional supporting a government location, where you will monitor systems, coordinate communications, document activity, and help guide timely responses to security-related concerns. This driving post offers the chance to stay engaged, support daily operations, and deliver outstanding service through teamwork, integrity, and a people-first approach in a dynamic environment.

Requirements

A valid driver’s license is required in the state where the job is located.
Be at least 21 years of age.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Comfort using a computer or tablet is preferred.

Responsibilities

Provide customer service to visitors, employees, and agency personnel by carrying out security-related procedures, site-specific policies, and/or emergency response activities for a government location.
Monitor radio, telephone, alarm, and other communication systems to receive calls for service, document activity, and dispatch appropriate personnel in a calm, problem-solving manner.
Respond to incidents, unusual activity, and critical situations by gathering details, prioritizing requests, and relaying accurate information to supervisors, first responders, and/or site contacts.
Maintain detailed reports, dispatch logs, incident records, and other required documentation to support security-related operations and continuity of services.
Support access control, camera monitoring, and routine status checks of the location to help deter unauthorized activity and assist with timely response to operational needs.