Security Concierge

Stratton Amenities • Philadelphia, PA

32d • Onsite

About The Position

Stratton Amenities is hiring a Concierge/Security for a luxury residential high-rise. This overnight role combines front desk presence with active security and patrol responsibilities to maintain a safe, orderly, and professional environment for residents. This position is best suited for candidates with security, patrol, military, or law enforcement experience who can operate independently overnight while maintaining a polished and professional demeanor.

Requirements

• 1+ year of experience in security, patrol, law enforcement, military, or overnight operations
• Strong situational awareness and sound judgment
• Calm, reliable, and professional demeanor
• Ability to work independently overnight
• Clear verbal and written communication skills
• Ability to walk and stand for extended periods
• Professional appearance required

Nice To Haves

• Luxury residential or high-rise experience
• Prior overnight concierge or front desk experience
• Experience with surveillance and access control systems
• De-escalation or conflict management training
• Bilingual a plus

Responsibilities

• Serve as the primary overnight point of contact for the community
• Conduct routine patrols of the property, amenities, and common areas
• Monitor surveillance cameras and building access points
• Respond to noise complaints, access issues, and disturbances
• Enforce community policies consistently and professionally
• De-escalate situations and escalate incidents per protocol
• Complete accurate incident reports and overnight logs
• Maintain a visible security presence overnight
• Assist residents with reasonable overnight requests
• Keep the front desk, lobby, and common areas clean and orderly

Benefits

• health insurance
• dental insurance
• vision insurance
• paid sick leave
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed