Security Concierge Nights Part-Time Friday & Saturday 10pm -6am

Christian Living Communities•Centennial, CO

13h•$22 - $27•Onsite

About The Position

Christian Living Communities (CLC) | Cappella Living Solutions (CLS) are dedicated to and known for shattering the stereotypes of aging services. Our team is revolutionizing senior living communities by breaking down barriers and embracing the wisdom, experience and vitality of our elders! In other words, we are working to create citizenship for all those who work and live in our Communities. We welcome people of all beliefs, or non-beliefs, and we welcome and encourage people from all faiths and backgrounds to apply to our positions. At CLC - Cappella, we believe that a diverse workforce with a wealth of experiences and talents helps our entire organization through fresh ideas and perspectives, opportunities for innovation, and better practices. We believe that by honoring and celebrating our diversity, we create unity. In some cases, the information in a job description may have skills that you are not sure are in line with your previous experience. If your experience is close to what you see listed here, and if you have valid licensure/certification (if required), please still consider applying with us. We have found that diversity of experience and skills, combined with a passion for working with older adults makes for an excellent team member. We are serious about providing equal pay for equal work, and post and hire within defined hiring salary ranges so you know what to expect! We are also excited to have received the “Worlds Best Workplace” designation for 2024 – 2025 which came through our own Employee’s positive feedback about our workplace!

Requirements

High School Diploma or equivalent or 2 years of verifiable experience.
Prior work experience involving autonomously dealing with customers, troubleshooting, and/or managing stressful situations calmly and effectively.
Requires working knowledge of multi-extension, multi-line telephone
Able to demonstrate a strong working knowledge of security and monitoring systems, including alarm systems.
Must be able to read, write and speak the English language.
Must possess excellent customer service skills
Must possess strong communicating and excellent customer service skills.

Nice To Haves

Valid Denver Security Guard License is preferred.
2 years of Customer Service experience is preferred.

Responsibilities

Makes periodic exterior and interior security rounds of the building. Inspecting all security devices and fire control equipment, building irregularities, protection devised, exterior doors and exits, and other assigned areas.
Screen visitors, clients, team members and residents to expedite their admittance onto the property. Greets and gives directions or information to residents, visitors, guests and vendors.
Addresses security related complaints and ensure proper documentation is completed.
Orally and physically de-escalating individuals as needed by preserving order during the night shift and may enforce established protocols pertaining to others and premises.
Responds to incidents such as fire, medical emergency, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency.
Communicates effectively to management about any unusual activity occurring during their shift.
Screens incoming calls; takes messages and/or forwards calls as appropriate.
Maintains various records, prepares reports and performs miscellaneous clerical tasks.
Monitors emergency computer and alarm systems.
Receives and processes work orders for the community.
Provides effective and courteous service to others, including residents, guests and co-workers.
Other duties as assigned.