Security Command Center (SCC) Assistant Manager

Securitas Security Services•Moorestown, NJ

6h•Onsite

About The Position

The Security Command Center (SCC) Assistant Manager, based in Moorestown, New Jersey, is responsible for managing all day-to-day operations and personnel assigned to the Security Command Centers in Newark, NJ, and Moorestown, NJ. This is a full-time position with a pay rate of $37.00 per hour, working Tuesday to Saturday from 10:00 am to 6:00 pm.

Requirements

18 years of age or older.
High School Diploma or GED Required.
Standard computer / technology skills needed.
Must be able to interact with a wide range of individuals in a professional manner.
Must be able to conduct patrols throughout shift.
Must have great attention to detail and have the ability to remain vigilant throughout shift.
Extensive prior operations experience with guard force operations and/or security command centers.
Sufficient specialized training and computer skills to utilize Security Command Center Access Control, Video, Overlay (Physical Security Information Management (PSIM)), Intercom, and Radio Systems on a 24/7 basis at two different locations.
Extensive previous managerial experience with security command centers.
Active NJ SORA license or the ability to obtain one.
Valid driver's license.
Open availability is required for this position.

Nice To Haves

Previous security experience highly preferred.

Responsibilities

Assist with the management of day-to-day operations of the Security Command Centers in Newark, NJ and Moorestown, NJ.
Be on call after hours on a rotating basis to support SCC operations and Business Assurance & Resilience (CS&P) needs.
Ensure the coordination of maintenance and repair activities for access control and Closed-Circuit TV (CCTV) systems with outsourced security integrators and internal resources.
Review subordinate employee recruitment, selection, training, performance assessment, work assignments, salary, and recognition/disciplinary actions.
Ensure that all shifts are staffed with qualified personnel.
Supervise training programs that enhance duties, responsibilities, and conduct operator performance.
Assist the SCC Manager in managing and planning security operations to safeguard premises and employees against risks.
Assist in the resolution of problems and/or conflicts and maintain open communication with CS&P management, including providing regular written and oral reports.
Continuously review existing and new security procedures to ensure appropriate control and monitoring features to minimize risks.
Assist in the preparation of required daily, weekly, and monthly activity reports.
Assist in the establishment of process performance metrics; tracking, analyzing, and reporting performance in terms of quality, safety, cost, and customer satisfaction.
Maintain flexibility in shift assignments as needed to ensure job responsibilities are completed.
Provide additional services as defined by Company’s authorized personnel.
Provide support to internal investigative processes, including the preparation of access control records and CCTV recordings.
Assure the maintenance of regulatory compliance for regulations including NERC CIP.
Aid in assuring 0 undetected breaches of company property monitored by the Security Command Center.
Ensure that operators are alert and fit to perform duty.
Periodically monitor live video of the Security Command Center to ensure all operators are alert and attentive to console operations.
Consult on area set up and configuration for AMAG NERC Access Control, including implementation of access control lists.
Assist with the configuration and routing of alarms for AMAG NERC Access Control.
Assist with pre-implementation, acceptance, commissioning, implementation, and functionality testing for AMAG NERC Access Control.
Assist SCC Manager with maintenance of lists of facilities monitored by the Dataminr service.
Assist SCC Manager with management of alert perimeters for each facility.
Assist SCC Manager with development and management of alert profiles for Dataminr.
Perform pre-implementation, acceptance, commissioning, implementation, and functionality testing for AMAG/Symmetry Access Control Integration System as needed.
Responsible for development of new procedures and review and update of existing procedures for AMAG/Symmetry Access Control Integration System.
Assist SCC Manager with organizing and compiling records required to ensure auditable compliance with regulatory requirements.
Perform audit tasks as requested by CS&P and other entities internal to Company.
Develop methods to extract data from the access control system to support audit processes.
Ensure that Security Command Center Operators are familiar with regulatory requirements and how they relate to their day-to-day duties.
Manage activities of the SCC and ensure timely and accurate reporting of data related to Company programs to ensure compliance with FERC and Sarbanes-Oxley.
Perform administrative functions to support the Continuum Access Control System, CCTV applications, Genetec, Visitor Management, Everbridge, and the Dataminr Situation Awareness Tool.
Support SC&P efforts and company-wide efforts to ensure compliance with NERC CIP.
Assist with the development and periodic review of business processes and procedures related to NERC Compliance.
Participate in SC&P Change Management Committee meetings in absence of SCC Manager.

Benefits

Medical, Dental, Vision, Life, AD&D, Disability Insurance, EAP, Plus 401K Options.
Virtual Medical Appointments With Telemedicine.
Paid Time Off, Weekly Pay, Paid Training, & Free Uniforms.
Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel & So Much More!
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Accessing earned wages on a daily basis, prior to payday (restrictions and fees may apply).