ECAM In-Person Hiring Event

GardaWorld•Long Beach, CA

20h•Onsite

About The Position

ECAM is hiring for two full-time security monitoring positions at our Long Beach location: CCTV Monitoring Specialist and Security Command Center Operator. Both roles support ECAM's technology-driven security operations by monitoring live video, camera alarms, and activity across multiple client locations. These are not traditional standing security officer positions. Depending on the role and assigned shift, you will monitor surveillance systems, identify suspicious or unusual activity, assess security events, document incidents, follow client-specific response procedures, and coordinate with law enforcement, fire departments, security personnel, clients, and other responders when necessary. If you are highly observant, comfortable using multiple computer systems, able to remain composed in fast-moving situations, and interested in modern security operations, we encourage you to apply.

Requirements

High school diploma, GED, or equivalent.
Legally authorized to work in the United States.
Ability to work the assigned schedule, including weekends and holidays as scheduled.
Strong computer skills and ability to learn multiple software platforms.
Ability to type at least 40 words per minute.
Working knowledge of Microsoft Word and Excel.
Ability to effectively navigate Google Maps or similar mapping applications.
Strong verbal and written communication skills.
Strong attention to detail and observational skills.
Ability to manage multiple priorities and respond appropriately to time-sensitive situations.
Ability to perform the essential functions of the assigned position, with or without reasonable accommodation.

Nice To Haves

Previous security experience is helpful but is not required if you bring strong transferable skills and the ability to learn the role.
CCTV or video surveillance monitoring
Security operations center or command center operations
Remote video monitoring
Alarm or central station monitoring
Security dispatch
Emergency or public safety communications
Loss prevention or asset protection
Casino or gaming surveillance
Operations center monitoring
Call center work involving incident response or escalation
Other positions requiring real-time monitoring, accurate documentation, and timely decision-making

Responsibilities

Monitor live video feeds, camera alarms, and security activity across multiple client locations.
Review live and recorded surveillance footage to identify suspicious activity, safety concerns, security threats, or potential criminal activity.
Assess security events and determine the appropriate response based on established procedures and client-specific protocols.
Escalate incidents to law enforcement, fire departments, security personnel, clients, or other responders when appropriate.
Use surveillance and communication technology to help deter suspicious or unwanted activity.
Answer and manage inbound calls using a multi-line phone system.
Coordinate response activities and communicate critical information accurately.
Communicate professionally with clients, security personnel, emergency responders, and internal teams.
Accurately document incidents, observations, communications, and actions taken.
Navigate multiple monitoring systems and computer applications simultaneously.
Monitor multiple sites, cameras, alarms, and active events while maintaining accuracy and attention to detail.
Follow client-specific procedures and escalation requirements.
Protect confidential, proprietary, and legally protected information.
Assist with audits, research, process documentation, and other operational projects.
Perform other duties consistent with the responsibilities of the assigned position.