Security Behavior Specialist

Mayo Clinic•Rochester, MN

78d•$29 - $40•Onsite

About The Position

Mayo Clinic is a top-ranked healthcare provider dedicated to patient needs and employee well-being. They offer competitive compensation, comprehensive benefits, and opportunities for career advancement. This role is crucial for maintaining patient safety and a secure environment within patient care departments. The Security Behavior Specialist will be responsible for developing patient violence risk assessments, evaluating workplace violence incidents, and enhancing patient safety through direct monitoring and crisis response. They will provide constant observation, utilize behavioral management techniques to prevent harm, and de-escalate stressful situations. The role requires strong communication, empathy, and the ability to interact professionally with patients, visitors, and staff. While primarily working in patient care areas, they will also communicate with patient care colleagues to address patient needs. The position may involve view-only access to the electronic medical record and requires working varied hours, including days, evenings, holidays, and weekends. Mayo Clinic participates in E-Verify and does not sponsor visas for this position.

Requirements

HS/GED with 3 years experience in behavioral health, social work, healthcare security or similar.
Advanced professional and culturally astute communication skills.
Interpersonal skills to interact effectively with personnel, patients and visitors.
Proven ability to confidently manage conflict and high-pressure situations while building credibility and rapport.
Ability to pass training in AVADE, Verbal Judo, Crisis Intervention Training, Trauma-Informed Care, and SIRA training.

Nice To Haves

Bachelor’s degree preferred.
Bachelor’s degree, healthcare experience, behavioral health experience and security experience preferred.
Some background or understanding of customer service and behavioral health management preferred.

Responsibilities

Developing patient violence risk assessments.
Evaluating and following up on workplace violence incidents.
Enhancing safety for patients through direct monitoring/individual assignment.
Responding to patients in crisis as part of a Behavioral Emergency Response Team/Workplace Violence Response Team.
Providing constant and alert observation for assigned patients.
Using behavioral management techniques to prevent patient harm to self, harm to others, harm from others, and flight risk.
Establishing and maintaining professional boundaries, a courteous, respectful, and helpful demeanor while observing patients.
Communicating with patient care colleagues within the practice to alert them to patient care needs.
Remaining calm and composed during stressful situations.
Effectively de-escalating conflict or stressful situations (by use of AVADE, Verbal Judo, and SIRA training).
Completing a 4-month stretch assignment with Global Security Operations or participation on a formal Global Security Project within 6 months of hire.