Security Assistant Account Manager - Boston (Security)

United Security•Boston, MA

19d•Onsite

About The Position

United Security Inc. is one of the fastest growing security services companies in the USA, with over 31 years of experience and significant revenue growth. We are seeking talented individuals who align with our core values of People, Integrity, Development, and Community to help us continue accelerating our growth. The ideal candidate will demonstrate support, commitment, good judgment, potential for growth, and goodwill. We offer a supportive team environment to help you achieve your career goals.

Requirements

Minimum of 3 years of security industry experience.
Knowledge of security operations, procedures, and safety practices.
Understanding of supervisory methods, employee development, and disciplinary processes.
Strong leadership, organizational, planning, and problem-solving abilities.
Experience scheduling personnel and managing multiple priorities simultaneously.
Ability to motivate teams, drive performance, and achieve results.
Familiarity with security equipment, controls, and related technology.
Proficiency with computers, including spreadsheet software.
Excellent verbal and written communication skills.
Strong customer service and relationship-management skills.
Ability to maintain professionalism under pressure and adapt to changing circumstances.
Effective interpersonal skills with the ability to work across diverse backgrounds and organizational levels.
Ability to work independently, use sound judgment, and contribute effectively to team projects.
High School Diploma

Nice To Haves

Minimum of 2 years of security supervisory experience preferred.

Responsibilities

Serve as the primary point of contact for assigned clients, ensuring exceptional customer service and promptly addressing operational concerns.
Meet regularly with client representatives to review performance, resolve issues, support contract management, and update security plans, assessments, surveys, and post orders.
Assist with recruiting, hiring, onboarding, training, developing, scheduling, and retaining security personnel.
Supervise staff performance, provide coaching and guidance, and administer corrective action when necessary.
Maintain a professional work environment and ensure compliance with all applicable laws, regulations, company policies, and safety procedures.
Oversee staffing schedules to ensure adequate coverage while controlling labor costs and meeting client requirements.
Review site reports, inspect posts, and verify compliance with post orders, client directives, and security standards.
Manage operational resources, including uniforms, radios, vehicles, equipment, and inventory.
Maintain payroll records and other employee and business documentation.
Support company initiatives and assist in resolving legal, financial, human resources, and administrative matters.
Direct, motivate, train, evaluate, and develop employees to maximize performance and service quality.
Respond to emergencies and critical incidents on an on-call basis as required.

Benefits

Competitive pay
Recognition and Reward Programs
Training and Career Development Opportunities
Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan for full time employees
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Medical Insurance
Life Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Sick Days
Paid Holidays
Short Term Disability
Long Term Disability
401K/403b Plan