Security and Safety Officer

San Juan Regional Medical Center•Farmington, NM

1d•Onsite

About The Position

The Safety & Security Officer provides safety and security measures for patients, caregivers, and the public; consistent with conditions inherent in and regulations governing the operation of San Juan Regional Medical Center and San Juan Health Partners.

Requirements

High School diploma or equivalent
Must obtain Certified Healthcare Security Officer (CHSO) within twelve (12) months of employment and retain this certification during employment
Valid driver’s license and must be (and remain) insurable
Familiar with the City of Farmington or the ability to read and orient with navigation or map
Basic computer and mobile electronic device skills
Excellent written and verbal communication skills
Excellent customer service skills with the ability to remain professional and courteous in difficult and/or stressful situations
Adequate transportation to and from work
Ability to be contacted and available to respond for emergencies

Nice To Haves

Experience in one (1) of the following fields: Five (5) years of experience in Security
Four (4) years of experience in Fire Service
Four (4) years of experience in Law Enforcement
Four (4) years of experience in Corrections

Responsibilities

Perform duties as assigned to include, but not limited to mail/courier runs, escorts, patrols, giving directions, assisting patients and visitors, visitor control, and securing facilities, money, and/or property
Responds to or helps to conduct: all alarms, drills for disaster, bomb threats, codes, disturbances, unruly subjects, etc.
Completes all scheduled tasks and daily responsibilities for the Safety & Security Department
Conducts or assists with investigations (into incidents, accidents, or other activity)
Engages in aggressive patrol (seeking out unlawful or unsafe acts or conditions)
Enforces policies and procedures and reports violations
Attends required meetings (both in-person and virtual)
Attends required training sessions and is responsible for participating, learning, and applying these skills, etc.
Assists in the department orientation of new caregivers (within the Safety & Security Department)
Maintains confidentiality with any information obtained and only shares this information with those that have a specific legal/business need
Maintains professional contact with members of the public, visitors, patients, and caregivers; while promoting growth, cohesiveness and support for needed correction or change
The ability to respond and manage physically aggressive subjects with the use of verbal, self-defense, and control techniques
Maintains knowledge of assigned responsibilities (per policies and procedures); these may include procedures for: fire, disasters, bomb threats, hazardous materials, visitation, infant abduction, parking, attendance, compliance, etc.
Manage pedestrian and vehicular traffic (in all weather conditions)
Conducts courier service duties including regular fueling and maintenance of any vehicle used in a courier service capacity; routes and planning should be conducted and coordinated in the most efficient manner
Ensure scheduling needs, routes, and delivery issues are immediately communicated to the Safety & Security Manager and the Materials Management Manager
Safe operation of a motor vehicle (with potential travel driving hazards in all weather conditions)
All SJRMC caregivers are responsible for implementing SJRMC’s Service Standards into their activities: Safety, Courtesy, Effectiveness, and Stewardship
Other duties as assigned