Security Analyst III

Codetech • Madison, WI

19h • Remote

About The Position

This Security Analyst position is part of a dynamic and versatile team that concentrates on Access Control Management (ACM), and applying ACM best practices in account provisioning, password resets, and other account management processes in a multi-domain organization. The position will report to the BITS Section Manager or Supervisor overseeing the Access and Identity Management Support team (AIMS), this position will function as an Access and Identity Management Administrator for The Department of Health Services. The AIMS team is positioned within the Technical Operations and Support Section (TOSS) in the Bureau of Information Technology Services (BITS). The team is responsible for provisioning and de-provisioning account and data permissions for our agency's Customers and Partners needing access to various technology environments and associated data. This position will work with team members, project staff, and other stakeholders to improve and integrate AIMS processes. This position will also assist in the development and updating of documentation. Technologies include, but are not limited to, Active Directory, Entra (Azure) Active Directory, Dynamics 365, ticket tracking systems such as Cherwell, and use of general office tools such as Microsoft Word, Excel, and Outlook. This position requires strong customer service skills, communication, organizational skills, and prioritization skills. A good candidate will have the ability to work with minimal supervision, switch between multiple tasks as needed, ability to work within a team and as an individual, and the ability to generate or update documentation. Rotating 24x7 on call will be required. Selected candidates must provide 3 references with 2 that have supervised the candidate.

Requirements

• Candidates MUST be WI residents or willing to relocate to WI at their own expense prior to starting.
• Active Directory Users and Computer utility 5 Years
• Access Control Management, and applying ACM best practices in account provisioning. 5 Years
• Microsoft Entra (Azure) cloud services. 5 Years
• Change management controls within a Customer Relationship Management (CRM) ticketing system like Cherwell, ServiceNow, or a Change Management Database (CMDB) system. 5 Years
• Microsoft Office Suite (i.e. Word, Excel, Outlook, etc.) 5 Years
• Business communication principles and techniques 5 Years
• Cayosoft experience provisioning accounts
• Salesforce user and profile management
• Experience and knowledge in provisioning Microsoft O365 licensing
• Experience with Access Control Management (ACM), and applying ACM best practices in account provisioning, password resets, and other account management processes.
• Experience with Microsoft Active Directory account provisioning.
• Experience in troubleshooting Identity and Access Management issues for software.
• Experience with documenting process or procedures.
• Network Security

Nice To Haves

• Experience supporting access to Microsoft O365 suite of services.
• Experience with Microsoft Active Directory account provisioning in a multi-domain or multi-directory environment.
• Experience using PowerShell to provide account information.

Responsibilities

• Applying ACM best practices in account provisioning, password resets, and other account management processes.
• Provisioning and de-provisioning account and data permissions for agency's Customers and Partners.
• Working with team members, project staff, and other stakeholders to improve and integrate AIMS processes.
• Assisting in the development and updating of documentation.
• Rotating 24x7 on call will be required.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed