Security Analyst I, Trust and Safety

BoxRedwood City, CA
Hybrid

About The Position

Security Analysts on the Trust and Safety team play a vital role in protecting Box, its platform, and its customers from abuse, fraud, and malicious actors. This role is ideal for a professional who combines strong data analysis fundamentals with a deep interest in security investigations, threat actor tracking, and tuning ML/AI detection models. Working at the intersection of security, product, and engineering, you will collaborate across Box to design and implement robust defenses while preserving a seamless customer experience. Because abuse mitigation at Box is fundamentally a massive-scale data challenge, this position offers the creative autonomy to develop novel analytical techniques, uncover hidden patterns, and proactively adapt to evolving threat behaviors to ensure our systems remain resilient and effective.

Requirements

  • 1–3+ years of professional experience at the intersection of security and data analysis
  • Strong fundamentals in query languages and data platforms such as SQL and Splunk
  • Strong communication and reporting skills, with a demonstrated ability to influence product decisions through thorough research and clearly structured findings
  • Intellectual curiosity to develop a deep understanding of Box's product risk landscape and apply that knowledge to devise novel approaches for identifying and mitigating threats
  • Bachelor's degree in a relevant field, or equivalent practical experience
  • Customer-first mindset, with an appreciation for balancing security rigor with a seamless user experience

Nice To Haves

  • Python or scripting experience a plus

Responsibilities

  • Identify, investigate, and track threat actor campaigns across Box's platform
  • Apply analytical tools and techniques to distinguish malicious activity from legitimate customer behavior at scale
  • Partner with Trust and Safety Software Engineers to tune the precision and recall of ML/AI detection models by monitoring campaign evolution and analyzing false positives and false negatives
  • Respond to complex customer security escalations, collaborating cross-functionally to drive resolution
  • Collaborate with product, engineering, and security teams to design and implement detection and response strategies
  • Develop and iterate on novel analytical methods to uncover hidden patterns and proactively adapt to evolving threat behavior

Benefits

  • equity
  • benefits
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