Iam Analyst

TEKsystems•Madison, WI

8d•$30 - $30•Hybrid

About The Position

The Security Analyst 2 Contractor provides operational support for Identity and Access Management (IAM) services by processing security requests, resolving incidents, and ensuring compliance with established security policies and procedures. Responsibilities include creating, modifying, and disabling user accounts; provisioning and removing application access; performing basic Microsoft 365 and Exchange administration, including creating and managing distribution groups, shared mailboxes, and mail-enabled security groups; troubleshooting authentication and email-related issues; documenting work performed; and assisting with security projects, audits, and other duties as assigned. The analyst works collaboratively with customers and IT teams to deliver secure, timely, and accurate access management services while meeting established service level expectations.

Requirements

Identity access management
Active directory
Powershell
Okta
Attention to detail
Curious and Questioning mindset
Works well on a team with high priorities
Customer Service Experience

Nice To Haves

Monitoring, auditing and analysis of security systems.
Provide advice to management on implementing and monitoring Security systems.
Provide advice to BTM in the design and implementation of policies and procedures to provide an acceptable level of Security systems.
Identify threats or serious issues regarding user access that may be caused by added new software and systems.

Responsibilities

Processing security requests
Resolving incidents
Ensuring compliance with established security policies and procedures
Creating, modifying, and disabling user accounts
Provisioning and removing application access
Performing basic Microsoft 365 and Exchange administration, including creating and managing distribution groups, shared mailboxes, and mail-enabled security groups
Troubleshooting authentication and email-related issues
Documenting work performed
Assisting with security projects, audits, and other duties as assigned
Coordinate and handles projects relating to or involving account management functions and IAM.
Create Email accounts, distribution lists and group mailboxes.
Inform all customers of security procedures for applications, requests and services offered by account management.
Identify customer problem areas where additional education / training is needed.
Coordinate account management activities as needed across other agencies.
Recommend and provide updates to procedural documentation.
Provide timely resolution for customer access issues and formal requests.
Participate in system / application integration planning, testing and troubleshooting of access issues.
Perform audits of security on access.
Security Risk mitigation – Identify potential security risks to the organization and provides recommendations to management.
Working with management to reduce and mitigate risk to the organization.
Monitoring, auditing and analysis of security systems.
Provide advice to management on implementing and monitoring Security systems.
Provide advice to BTM in the design and implementation of policies and procedures to provide an acceptable level of Security systems.
Identify threats or serious issues regarding user access that may be caused by added new software and systems.