Security Agent FT

Ball Arena•Commerce City, CO

7d•Onsite

About The Position

Kroenke Sports & Entertainment (KSE) is seeking a Security Agent to be responsible for property security and the protection and safeguarding of guests and employees. This role requires the ability to work flexible hours due to fluctuating arena event schedules. The 24-Hour Security team's vision is to serve and protect KSE's interests and assets by engaging employees, teams, vendors, and guests in safety and security processes. Their mission is to maintain a consistent presence of safety and security daily, improving processes to meet evolving challenges.

Requirements

High School Diploma or GED
One to two years' experience in security operations, preferably in a large arena or sports facility.
Valid Driver's License
Ability to communicate effectively and professionally, orally and in writing, with customers, visitors, and employees at all levels.
Ability to exercise proper action and attitude in handling incidents and demands of the entertainment environment.
Excellent interpersonal skills and diplomacy.
Ability to work well with others and establish/maintain effective relationships with coworkers and supervisors.
Ability to read, understand, and interpret written and verbal instructions and reports.
Ability to obtain and maintain a merchant guard license from the City of Denver.
Ability to acquire or produce and maintain a Valid Colorado Driver’s license and meet company vehicle driving standards.

Nice To Haves

Knowledge of general security functions and arena facility operations highly preferred.
Knowledge of CCTV and Access control systems.

Responsibilities

Responsible for facility security, including access control, CCTV monitoring, patrolling KSE properties (including parking lots), traffic control, incident response, and emergency procedure response.
Patrol Dick's Sporting Goods Park and report safety and/or security concerns to appropriate personnel.
Provide access control for the facility through post requirements and the building access control system.
Monitor Closed Circuit Camera systems and weather applications, reporting concerns and activating weather protocols.
Perform emergency response to fire alarms, evacuations, and other situations, maintaining proficiency in emergency response.
Conduct initial investigations, document incidents, and follow up on issues such as building damage, patron or employee injuries, criminal activity, and policy/procedure violations.
Perform directed functions to ensure a safe and efficient environment for staff and guests.
Provide customer service to guests and employees.
Provide logistical support for vehicles and freight for vendors and events.
Handle complaints, disturbances, or related problems with the public, staff, or promoters.
Participate in internal and external training programs for employees.