Security Account Manager (Orlando Regional Office)

St. Moritz Security Services•Kissimmee, FL

2d•Onsite

About The Position

St. Moritz Security Services, Inc. is seeking a Supervisor Security Officer for their Orlando Regional Office. With over 43 years in the security industry, St. Moritz emphasizes the importance of quality people in implementing successful security programs. The company is committed to providing the highest level of service from the top down.

Requirements

Excellent supervisory experience.
Minimum high school diploma or equivalent required.
Minimum 1-3 years of professional-level work experience preferred.
Must possess a valid registration/permit/license required by the state in which the employee is employed.
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test where required by the Company or client.
Ability to write effective, concise, and legible reports.
Demonstrated ability to be very customer service oriented, with the ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become hostile or unsafe.
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
Professional, articulate, and able to use good independent judgment and discretion.
Outstanding verbal and written communication skills required.
Ability to successfully interact at all levels within the organization, including with clients, while functioning as a team player.
Ability to provide reliable transportation (or access public transportation) to consistently get to and from work on time is required.

Nice To Haves

Current or prior military experience, or college education in the security field desirable.
Prior experience in the security industry, law enforcement, military, and/or customer service highly desired.
Experience in scheduling, operations, or other functions of the security industry a plus.
May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or bicycle if assigned to a position requiring operation of such.

Responsibilities

Providing security services at assigned locations with a focus on observing and reporting.
Monitoring and reporting all activity.
Conducting foot patrols, vehicular patrols, golf cart patrols, and/or bicycle patrols of applicable interior and/or exterior areas.
Reporting suspicious activities and persons.
Writing detailed narrative reports.
Maintaining daily activity reports (DAR’s).
Enforcing post orders, site rules, regulations, policies, and procedures.
Responding to emergency situations requiring security assistance.
Executing security services as outlined in the Post Order Manual and accompanying policy and procedural guidelines.
Identifying and reporting security threats, unsafe conditions or hazards, and/or other emergency situations.
Performing site-specific duties such as customer service, loss prevention, retail security, lobby/visitor reception, service/freight elevator security, and loading dock security.
Contacting appropriate individuals (Site Supervision, Field Management, etc.) as directed by site post orders or as needed during shift.
Knowing all site-specific policies and procedures, and implementing emergency response activities as appropriate.
Following all company procedures, maintaining acceptable attendance, and adhering to all grooming and customer service standards.
Participating in all company and site required orientation and training programs.
Responding to any incidents that occur during shift, in conformity with the Post Orders and the Company’s Use of Force Policy.
Conducting security, customer service, or support function(s) as directed by supervisor or in support of client request(s).