Security Account Executive

Johnson Controls•South Bend, IN

8d•Hybrid

About The Position

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. The Security Account Executive is responsible for generating new business, expanding existing accounts, and supporting customer retention across an assigned territory. Success in this role comes from developing trusted customer relationships, identifying profitable sales opportunities, and delivering a strong post-sale experience that reinforces long-term loyalty.

Requirements

High school diploma or equivalent.
Excellent oral, written, and presentation skills.
Ability to present to senior-level executives within customer and Johnson Controls Security organizations.
Ability to work a full-time schedule.
Availability for local travel.

Nice To Haves

College degree.
At least 2 years of successful commercial sales experience in security, IT, or another technology sales environment, with consistent quota attainment.

Responsibilities

Promote and sell Johnson Controls Security services and technology within an assigned territory.
Build new market share by selling to new local commercial customers.
Expand existing accounts by selling add-ons, amendments, conversions, and upgrades.
Renew existing customer agreements and support resale opportunities.
Identify prospects using creative lead-generating techniques and maintain a strong pipeline of opportunities.
Develop productive working relationships with customers, Centers of Influence, and internal partners.
Create and execute call plans, follow-up strategies, and territory management routines that support consistent activity.
Maintain complete product and service knowledge, process work orders accurately, and complete required paperwork according to standardized procedures.
Conduct post-installation follow-up to confirm commitments were met and customer expectations were achieved.
Own outcomes with accountability and integrity by following Johnson Controls Security policies, procedures, products, programs, and services in every customer interaction.
Stay close to the customer by listening carefully, understanding their security needs, and recommending solutions that fit their priorities.
Build pipeline deliberately through creative lead generation, referrals, Centers of Influence, and disciplined prospect follow-up.
Manage your territory with focus by setting call plans, prioritizing opportunities, and using time effectively to move sales forward.
Improve every day by learning the full product and service line through training, reading, and research, then applying that knowledge with confidence.
Win as one team by collaborating with customers and internal stakeholders, sharing information clearly, and removing obstacles that slow progress.
Close the loop after installation by following up with customers, confirming commitments were met, and strengthening satisfaction and retention.