Security & Access System Tech

Carilion Clinic•Roanoke, VA

6d•Onsite

About The Position

The Security & Access System Tech installs, inspects, maintains, and troubleshoots access control, video surveillance and management, duress, and abduction systems while maintaining quality and safety standards. The role coordinates with project management and serves as the primary on-site representative for customers. The technician oversees access control and IP video systems; manages access credentials, contract badge inventory, building schedules, viewing rights, camera layouts, and duress systems; and identifies problems with electronic locking hardware, cameras, and related systems and facilitates repairs. The role commissions IP cameras, access control systems, and associated hardware; coordinates with IT teams; conducts field work and system-wide inspections; and provides on-site staff training. The technician plans daily work to maintain schedules and labor efficiency, liaises between management and contract staff on projects, participates in police responsibilities, monitors cameras at law enforcement’s direction, maintains emergency phone systems, and supports Safe Place and Safe Haven systems.

Requirements

High school diploma or equivalent.
At least 1 year of commercial low-voltage installation experience.
Valid driver's license and ability to travel as required.
Ability to read and interpret blueprints, riser diagrams, and wiring schematics.
Basic understanding of IP networking principles.
Working knowledge of low-voltage electronic systems.

Nice To Haves

Virginia Security Technician Registration.
Experience working with major access control and video management software.
Experience with OSHA/jobsite safety requirements and safety documentation.

Responsibilities

Install, inspect, maintain, and troubleshoot access control, video surveillance and management, duress, and abduction systems.
Oversee access control and IP video systems.
Manage and assign access control credentials, maintain contract badge inventory, and manage changing building schedules.
Identify issues with electronic locking hardware, including electric strikes, mag locks, REX devices, and crash bars, and facilitate repairs.
Manage camera viewing rights and layouts; identify camera-system issues and facilitate repairs.
Commission installation of IP cameras, access control systems, and associated hardware.
Coordinate with IT teams and perform field work.
Inspect, assess, and troubleshoot issues throughout the Carilion system.
Provide on-site training and education to staff.
Plan daily work activities to maintain schedule and labor efficiency.
Serve as the contact and liaison between management and contract staff for ongoing and new projects.
Participate in police responsibilities and monitor security cameras for possible criminal activity at the direction of law enforcement.
Manage and assign duress systems; monitor and maintain emergency phone systems.
Liaise on and maintain Safe Place and Safe Haven systems.
Maintain quality and safety standards.