Securities Services Ops Specialist I

BOK Financial•Tulsa, OK
•Onsite

About The Position

The Securities Services Operations Specialist I handles transactional processing for Wealth Management accounts on trust and/or bond accounting systems. Work may include securities setup and maintenance, transaction processing, trade execution and settlement, foreign currency exchange, valuations, and reconciliations. The role partners with Wealth Management account officers and teams across Operations & Technology, Risk, Compliance, and Audit, as well as external depositories, vendors, and brokers, to ensure client accounts are accurately reflected for performance and reporting. The role supports timely, accurate processing within policy guidelines, improves and controls processes to meet customer and regulatory requirements, resolves complex issues, and supports auditors and internal stakeholders. It also tests and documents operational reports, coordinates resources for projects and exception processing, and works with internal employees, management, and external clients to address issues and explain processes or technology solutions.

Requirements

  • Normally acquired through a bachelor's degree in Accounting or Finance and 1–4 years of directly related experience in a high-volume securities operations environment, or an equivalent combination of education and experience; the stated experience is preferred.
  • Advanced PC and operating software application skills.
  • Excellent research, analytical, and organizational skills, including the ability to plan and coordinate the movement of potentially large volumes of transactions.
  • Previous experience independently solving complex problems and identifying appropriate resources while meeting stringent deadlines.
  • Excellent communication and interpersonal skills, leadership ability, and professional etiquette, including strong oral and written communication.
  • Ability to communicate information clearly and concisely and gain consensus among parties with conflicting interests.
  • Working knowledge of a broad variety of securities and Wealth Management accounting systems.
  • Working knowledge of accounting principles and practices, with an emphasis on reconciliation and detail-oriented work in a potentially high-volume environment.
  • Ability to improve efficiency, track complex activities, and improve methodology.

Nice To Haves

  • General understanding of trust and/or bond accounting.

Responsibilities

  • Complete securities transactions, daily processes, documentation, and agreements accurately, on time, and within policy guidelines.
  • Define, visualize, measure, analyze, improve, report, and control processes to meet internal and external customer and regulatory requirements.
  • Resolve complex issues promptly to minimize losses to the bank and/or clients.
  • Provide support to auditors, Compliance, account officers, investment managers, WMS management, and support personnel.
  • Test and document reports that support daily operations and longer-term strategic decisions.
  • Work proactively across groups to identify solutions or resources for projects and exception processing.
  • Collaborate with internal employees and management and external clients to resolve issues and provide education about processes or technology solutions.
  • Process Wealth Management account transactions, which may include securities setup and maintenance, trade execution and settlement, foreign currency exchange, valuations, and reconciliations.

Benefits

  • Training and development to support employees' long-term careers.
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