Securities Services Operations Associate

UMB Bank•Kansas City, MO

3d•Onsite

About The Position

The Securities Services Operations Associate is part of the Trust Operations team that assists with the processing of incoming and outgoing wires for mutual fund clients. Within the Trust Operations environment, this team interacts with various UMB clients and internal partners to evaluate and process requests the ingoing and outgoing transfers of assets including unique and alternative investments. With our robust training to provide extensive UMB and financial knowledge, the Trust Operations team provides trading support for our mutual fund and trust customers. These Securities Services Operations Associates each have a specific and impactful function for our clients and UMB to ensure accurate process requests. The Trust Operations team are subject matter experts that assist to reconcile and transfer funds in and out of accounts. The Securities Services Operations Associate is responsible for trading money markets and mutual funds for UMB customers through payments of wires or ACH. This position assists clients with any questions and issues they may face while creating an unparalleled client experience. The Securities Services Operations Associate Senior assists the manager with wire reviews for other members on the team and are more involved in reconciliations for UMB clients. They are also cross trained amongst other team member responsibilities for team back up when needed. You can expect a fast-paced environment with unpredictable scenarios while maintaining flexibility and adaptability to client needs. Our Securities Services Operations Associate Seniors are motivated to be self-driven and enjoy the challenge of learning new skills while controlling the progression of their career. This role focuses money market transfers and account reconciliations for our customers while identifying efficiencies for the department. The Trust Operations team is about creating strong connections amongst its associates to develop and maintain a positive working experience. You are valued for who you are in a fun, professional setting. It is a smaller team that works closely together to ensure everyone is successful. Associates are supported and encouraged to work with their manager to develop roadmaps for opportunity within Operations and beyond.

Requirements

2 years of financial services experience OR Associates Degree OR Bachelors Degree

Nice To Haves

Strong communication skills
Strong attention to detail
Motivated to be self-driven
Enjoy the challenge of learning new skills
Control the progression of their career

Responsibilities

Processing of incoming and outgoing wires for mutual fund clients.
Evaluating and processing requests for the ingoing and outgoing transfers of assets including unique and alternative investments.
Trading money markets and mutual funds for UMB customers through payments of wires or ACH.
Assisting clients with any questions and issues they may face.
Identifying efficiencies for the department.
Using problem solving skills to determine what action needs to be taken to ensure money markets are transferred to the correct accounts and organizations.
Making a positive client experience.
Ensuring correct funds are transferred into correct accounts.
Assisting the manager with wire reviews for other members on the team (for Senior role).
More involved in reconciliations for UMB clients (for Senior role).
Cross trained amongst other team member responsibilities for team back up when needed (for Senior role).

Benefits

Paid Time Off
401(k) matching program
Annual incentive pay
Paid holidays
Comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
Health savings accounts
Flexible spending accounts
Dependent care accounts
Adoption assistance
Employee assistance program
Fitness reimbursement
Tuition reimbursement
Associate wellbeing program
Associate emergency fund
Various associate banking benefits