Secure Destruction Specialist - Route Driver

Arctic Shred•Anchorage, AK

114d•$20 - $35•Onsite

About The Position

The Secure Destruction Specialist - Route Driver is responsible for collecting sensitive customer information regardless of media type. This role involves direct customer interaction, route planning, vehicle maintenance, and adherence to safety and company policies. The position requires a strong commitment to accuracy, customer service, and safe operation of company vehicles.

Requirements

High School Diploma or equivalent
Clean MVR
Pass pre-hire background check & Random DOT FMCSA Testing
Must be able to pass random drug screening
Must be able to carry a company cell phone to be in constant communication with the supervisor/dispatcher
Strong commitment to accuracy and quality
Must be able to work overtime on occasion to complete deadlines
Strong directional awareness and navigational skills (Will be tested on local knowledge)
Valid State of AK Driver’s License
Able to safely lift up to 50lbs of paper in repeated motions with good lifting techniques.
Good customer service mindset.
Good technological savvy for using drivers field app and scanner.
Good knowledge of city streets and ability to read maps effectively.
Ability to use handheld device, electric stock pickers, drive Shred Trucks, Vans and/or Box trucks.

Nice To Haves

Industry Knowledge preferred
CSDS Certification (Certified Secure Destruction Specialist)
RIM (Records Information Management experience)
5 Years of Secure Destruction Field Experience
Mechanical aptitude to assist in telephonic troubleshooting with the fleet in the event of a breakdown.

Responsibilities

Collecting sensitive customer information regardless of media type.
Receiving and calling customers to inform them of ETA.
Relaying pertinent information back to the office.
Accurately using the field application to collect signatures, input volumes, and update customer details.
Planning the day accordingly based on the daily route dispatch.
Safely lifting up to 50lbs of paper in repeated motions with good lifting techniques.
Understanding industry best practices and pricing structure.
Maintaining a good customer service mindset.
Introducing yourself to businesses that are not currently customers.
Performing Daily, Weekly, Monthly and Annual PMs on the truck with assistance.
Cleaning and maintaining shred trucks exterior and interior.
Attending and contributing to weekly team and safety meetings.
Signing and returning PM forms to the office.
Collecting and returning Scale tickets to the office.
Using drivers field app and scanner.
Filling out DVIRs daily for Pre-Trip/Post-trips and returning carbon copies to the office.
Adhering to federal and state transportation laws and company policies while operating company vehicles.
Driving Shred Trucks to customer locations for service needs.
Expediting equipment maintenance errands on an infrequent basis as directed.
Reporting to work on time prepared to perform duties.
Meeting department productivity and quality standards.
Chaining up and adjusting equipment as needed for current conditions to operate in a safe manner.
Receiving, comprehending, and responding appropriately to direction.
Working with customers to fulfill customer service requests.
Reporting to work two hours before regularly scheduled time in inclement weather to allow for delays and to budget time to put tire chains on company vehicles, if necessary.
Accepting change in directions as customer needs change.
Following all company policies and procedures.
All other duties as assigned by supervisor.

Benefits

PTO accrued per hour worked based on tenure, starting at .02 hours of PTO per hour worked.
1 week of sick leave accrued per year per local laws.
Uniform Provided by employer.
Simple IRA with 100% Company Matching up to 3% of Gross Wages.
14 observed Holidays per year.

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