Section Manager - ETS Portfolio Governance & Risk
About The Position
The Section Manager will lead a team of Enterprise Technology & Security (ETS) professionals in Business Operations and develop and implement a strategic plan to optimize ETS demand for the next rate case and beyond. The role serves as the ETS point person for regulatory matters, coordinating quarterly reporting, regulatory meetings, responses to the Public Service Commission (PSC), and follow-up in partnership with Law, Regulatory Affairs, ETS, business groups, and external stakeholders. The position also contributes to strategic planning, customer value, risk management, demand management, and regulatory coordination. The role leads ETS rate case responses and stakeholder coordination, maintains a rate case playbook, aligns regulatory activity with company priorities, and manages project portfolio risks. It also leads development of AI agents supporting rate case work, prepares ETS Leadership for potential litigation and Enterprise Risk Management reviews, and supports long-range planning and performance tracking. The manager coaches and develops the team, manages performance and work assignments, and provides regulatory reporting and follow-up, including off-hours support as needed. The position includes a System Emergency Assignment and may require work during non-business hours, including nights, weekends, and holidays, during emergencies. The selected candidate must have a driver's license. Physical demands include sitting or standing to use a keyboard, mouse, and computer throughout the workday and reading small print and symbols. This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.
Requirements
- Bachelor's degree and a minimum of 8 years of relevant work experience, or a master's degree and a minimum of 6 years of relevant work experience.
- At least 6 years of experience leading initiatives and working with large groups of stakeholders.
- Supervisory or leadership experience.
- Experience with Agile methodology.
- Experience preparing executive-level communications, presentations, reports, or briefing materials.
- Excellent collaboration and team-building skills.
- Strong organization, attention to detail, and flexibility to handle multiple assignments.
- Strong written and verbal communication skills.
- Demonstrated problem-solving skills.
- Effective negotiation skills.
- Excellent judgment and decision-making skills.
- Driver's license required.
- Ability to sit or stand using a keyboard, mouse, and computer for the workday and ability to read small print and symbols.
- Availability to work off-hours as operationally required; the assigned emergency response role may require nights, weekends, and holidays during emergencies.
Nice To Haves
- Master's degree in Information Technology, Business, Computer Science, Engineering, or a related field, and at least 6 years of relevant work experience in information technology, business, regulatory compliance, or a related field.
- Working knowledge of the utility rate case process, including regulatory filings, stakeholder engagement, discovery, testimony, and negotiations.
- Experience with emerging technologies, automation, AI, or digital transformation initiatives.
- Experience working in a highly regulated, operationally complex, or critical-infrastructure environment.
Responsibilities
- Lead ETS rate case responses, including white papers, testimony, interrogatories, rebuttals, and negotiations.
- Coordinate ETS stakeholders on rate case activities, required actions, and responses to the PSC and intervenors.
- Develop and maintain a rate case playbook to support consistent, effective execution.
- Build strong working relationships with rate case leads, internal teams, and external stakeholders.
- Align ETS rate case filings and regulatory activities with company strategy and priorities.
- Lead development of AI agents to support rate case work.
- Manage project portfolio risks and ensure rate case requests enter the demand management process.
- Prepare ETS Leadership for potential litigation and Enterprise Risk Management reviews.
- Support ETS long-range planning and track rate case performance metrics.
- Lead and develop the team through coaching, performance management, and work assignment.
- Provide regulatory reporting and follow-up, including off-hours support as needed.
- Coordinate quarterly reporting, regulatory meetings, responses to the PSC, and related follow-up with internal and external stakeholders.
Benefits
- Medical and pharmacy benefits, including vision benefits.
- Dental benefits.
- Health Savings Accounts.
- Health Care and Dependent Care Flexible Spending Accounts.
- 401(k) with robust matching.
- Employer-paid pension plan.
- Employee Stock Purchase Plan with a matching contribution.
- Employee Assistance Program.
- Paid Parental Leave.
- Paid time off and paid holidays.
- Emergency backup child and elder care assistance.
- Social responsibility and volunteer opportunities.
- Employee discount program.
- Commuter benefits.
- Career development and tuition reimbursement.
- Recognition program.
- Life and Long-Term Disability Benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
