Section Chief

Arizona Department of Administration • Phoenix, AZ

1d • $90,000 - $95,000 • Hybrid

About The Position

The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid Agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility. AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry. Come join our dynamic and dedicated team.

Requirements

• Current Arizona Driver's License.
• Five or more years management experience providing direct supervision and overseeing the daily activities of a section.
• Or a bachelor's degree in a healthcare related field and two or more years of responsible work experience in medical or behavioral healthcare settings to include supervisory experience.
• Federal regulations relating to Medicaid
• AHCCCS rules, regulations, programs, policies and procedures
• Federal and state law for medical services in a managed care environment
• SMI rights in Arizona
• Peer/Family Support services in Arizona
• Medical Quality Assurance and Utilization
• Review methods, practices and processes
• Managed care concepts and practices
• Claims, coding practices and clinical terminology
• Effective supervision of a management team
• Foundational Project Management concepts
• Proven leadership skills
• Strong interpersonal skills to deal with subordinates, peers, executive management, and external contractors
• Basic computer skills including presentations
• Excellent written and verbal communication
• Effective organizational skills to keep on-target a large number of programs and projects simultaneously
• Personnel management skills
• Budget management skills
• Analytical skills
• Decision-making skills
• Work closely in positive manner with stakeholders
• Public speaking to address groups on AHCCCS and health care
• Leadership and motivational ability
• Multi-task in fast paced environment where re-prioritization occurs frequently
• Utilize portal application

Nice To Haves

• Law degree, master's or higher in health care, business, public administration or related field.
• Minimum three years working in the health care sector with an emphasis on Medicaid. Experience in research on health care issues and analysis of complex issues.
• Minimum two years of experience in policy development.

Responsibilities

• Administrative oversight of OHR and various projects that interact with DBHH regarding behavioral health and the integrated system of care. Meets with the managers and representatives of internal and external committees to stay apprised of program status, projects and issues.
• Direct and coordinate the operational team of OHR to coordinate work processes, meet deadlines, advance in AMS and maintain a smooth-running operation. Promote positive morale and ensure staff are equipped to be able to meet their responsibilities and deadlines. Handle issues and concerns pro-actively.
• Attend and lead division, agency and external meetings related to the programs and activities of the OHR. Keeps the agency informed of systemic issues within the integrated system of care and liaise between DBHH and other agency divisions to address and resolve systemic issues.
• Meet with the DBHH Deputy Assistant Director and top-level management across divisions to coordinate on combined projects/efforts to ensure smooth working relationships. Special projects and assignments.
• Fosters and maintains regular communications with external stakeholders. Works with provider and managed care partners to oversee compliance with AHCCCS policies and contract language relevant to the position. Provides trainings and presentations for the agency.
• Update the DBHH Deputy Assistant Director on the status of operational programs, projects and activities and identify any issue that needs to be elevated.

Benefits

• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level