Section Chief

Office of the Assistant Secretary for Administration and Management • San Francisco, CA

1d

About The Position

The Section Chief serves in the Division of Compensation and Processing (DCP), within the Office of Human Resources (OHR), Office of the Assistant Secretary for Administration and Management (OASAM), U.S. Department of Labor. OASAM provides infrastructure and support across areas including information technology, human resources, procurement, business operations, safety and health, space management, civil rights, emergency management, security, budget, and performance.

The employee is a first-line supervisor responsible for planning, directing, organizing, and overseeing assigned staff who perform human resources work. The Section Chief leads personnel action processing and related services, ensuring accuracy, regulatory compliance, data integrity, and responsive customer service. The role includes providing technical direction and staff development, analyzing processing issues, improving workflows, conducting audits, and leading department-wide projects. The position may be located in Washington, DC; Atlanta, GA; Boston, MA; New York City, NY; Chicago, IL; Dallas, TX; Philadelphia, PA; or San Francisco, CA.

Requirements

• For GS-14, at least 52 weeks of specialized experience equivalent to GS-13 in the Federal Service.
• Meet at least three of the four listed examples of specialized experience: leading and assigning work to HR professionals; overseeing personnel action processing; interpreting federal HR laws, OPM and agency guidance, and program regulations; and delivering HR training and technical instruction.
• Must be at least 16 years old.
• Must be a U.S. citizen.
• Must obtain the required security/investigation level and undergo a background investigation.
• Must complete a probationary period if the requirement has not already been met.
• Must complete a supervisory probationary period if the requirement has not already been met.
• Subject to confidential financial disclosure requirements, including annual completion of OGE Form 450 if selected.
• There is no education substitution for specialized experience at this grade level.

Responsibilities

• Plan, organize, and oversee the work of HR staff; set and adjust short- and long-term priorities; provide advice and technical direction; and monitor performance.
• Apply knowledge of HR systems, forms, action codes, and personnel action processing to interpret regulations and ensure accurate, compliant actions across multiple hiring and pay systems.
• Analyze technical HR problems and propose resolutions, workflow improvements, or corrective measures to improve quality and compliance.
• Plan and conduct audits of personnel actions, identify error trends, evaluate workflow effectiveness, and use findings to develop training and corrective strategies.
• Lead department-wide projects by establishing milestones, directing team activities, assessing progress, and recommending policies or procedures to improve efficiency and effectiveness.
• Interpret applicable regulations to respond to customer inquiries and resolve personnel action processing issues.
• Train, coach, and support HR staff, supervisors, and employees on HR processes and service issues.
• Review personnel action data, identify discrepancies, and coordinate with customers to obtain required information and maintain complete and accurate records.
• Prepare training materials, job aids, reports, policy recommendations, and briefing materials explaining technical HR information.
• Represent the agency and division in meetings, briefings, and conferences by presenting program information, assessments, and recommendations.
• Assist with ethical responsibilities associated with supervision, including helping staff understand their obligations and working with agency ethics officials as appropriate.

Benefits

• The posting states that federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed