Secretary, Department-NURSING ADMINISTRATION-Days-Orlando Health Lakeland Highlands Hospital, Lakeland, FL

Orlando Health•Lakeland, FL

1d•Onsite

About The Position

The Orlando Health System of Care includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Join us! Combining the collective strengths of two powerhouse organizations, Orlando Health and the high-quality physicians at Watson Clinic are expanding access to award-winning specialty care for patients in Polk County and beyond. Orlando Health Watson Clinic Lakeland Highlands Hospital – a state-of-the-art, seven-story, multi-specialty hospital – will serve as a vital 550,000 square-foot healthcare hub offering: 300+ inpatient beds and 69 emergency and observation beds, 11 operating rooms and four cardiac interventional suites, Dedicated labor and delivery services – including a neonatal intensive care unit (NICU) that will debut shortly after the hospital opens, Comprehensive cardiovascular, neurology, and oncology services, Advanced surgical procedures. Join us in shaping the future of healthcare in Polk County as part of the Orlando Health Watson Clinic Lakeland Highlands Hospital opening team and share in the privilege of saying you were there from the very beginning. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you. Benefits that begin on Day 1: Four (4) weeks paid parental leave, Debt-free degrees through our Preferred Education Program, Tuition reimbursement and loan repayment programs, Back-up childcare and elder care, Fertility benefits and adoption assistance, NCLEX reimbursement, Free NCPDs for RN license, Free Kaplan review courses, Dedicated RN career counselor and GN Coordinators to develop you, Specialty certifications reimbursement, And more! The Clinical Assistant Nurse Manager (CANM) is responsible for leading the shift operations within the clinical setting to ensure delivery of high-quality care, exceptional customer experience, and optimal patient flow. In conjunction with Nursing Leadership, the CANM provides guidance, fosters collaboration, and is responsible for the ambulatory and/or outpatient clinical operation(s) including patient care assignments, clinical customer experience, clinical efficiencies, and quality outcomes. Performs a variety of administrative, secretarial, and clerical duties which support management personnel in the overall operation of a large department or service area. Must be Comfortable working with multiple priorities and projects in a fast-paced environment, positive interprofessional and communication skills, and pay strong attention to detail. This dept secretary role will support the unit leadership for LHH to include the Oncology unit, Surgical unit, and ortho neuro unit. Duties will include those noted on the job description to include timekeeping for 3-4 large nursing units.

Requirements

High School diploma or equivalent.
Working knowledge of word processing, spreadsheet, presentation and/or database software, preferably Microsoft Office-based products (Word, Excel, PowerPoint, Teams, Access).
Two (2) years of clerical or secretarial experience.

Nice To Haves

None.

Responsibilities

Works within the team to set team priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
Proficient in accessing and utilizing computer management programs, Word, Excel, PowerPoint, Teams, and serves as a source of assistance to department team members. Prepares charts, graphs, etc. for presentations.
Schedules appointments for managers and manage departments calendars.
Maintains and orders both unit and office supplies and forms. Maintains control of the budget supplies and orders appropriately being mindful of the departmental budget limits.
Submits work orders for necessary housekeeping, maintenance, biomedical, engineering, or other work orders needed.
Monitors and assists with time and attendance through KRONOS (or timekeeping system).
Consistently assists others in resolving issues presented by callers and/or visitors and effectively refers to the appropriate person for follow up. Acts as a role model by demonstrating effective communication. Problem solves and screens phone calls, requests, and concerns.
Receives and distributes mail/faxes/electronic notifications.
Consistently arranges for the accurate and timely payment of departmental invoices and other disbursements.
Assists in making appointments for patients.
Consistently maintains departmental files and adheres to file maintenance and records retention schedules.
Organizes meetings including prepares any needed reports or documents, distributes materials, records, and transcribes minutes for meetings in a timely manner. May make travel arrangements and/or arrange for refreshments if necessary.
Tracks progress of special projects.
Performs routine problem solving.
Uses discretion when working with confidential information.
Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility.
May have limited access to areas storing medications.
Manages time autonomously, follows through on assignments and meets deadlines.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Maintains established departmental policies and procedures.
Prioritizes workload to manage multiple priorities.
Enhances professional growth and development through participation in educational programs, current literature, and workshops.
Performs all other duties as assigned.