Secretary - Emergency Department - Nights

Cheyenne Regional Medical Center • Cheyenne, WY

1d

About The Position

Provides clerical support to the Emergency Department, including general clerical and receptionist duties. The position handles correspondence, reports, mail, files, records, computer applications, phone calls, and patient scheduling. It may also support departmental timekeeping and staff scheduling. The role is based in a clinical area and includes maintaining medical records and work queues. The posted title specifies a night schedule.

Requirements

• High school diploma or equivalent certificate from an accredited program, or one or more years of job-related experience.
• Cheyenne Regional AHA RQI certification within 14 calendar days of the start date.
• Proficiency with MS Office, Outlook, Excel, and Internet Explorer.
• Strong organization skills and attention to detail.
• Independent work initiative and sound judgment.
• Ability to handle multiple tasks simultaneously.
• Proficiency with standard office equipment.

Nice To Haves

• Previous clerical experience.
• Prior experience in a clinical setting if working in a clinical area.
• Medical terminology.

Responsibilities

• Perform clerical tasks to prepare routine correspondence and reports.
• Assist with projects under general supervision.
• Handle incoming and outgoing mail.
• Maintain files and record systems.
• Use basic computer applications, including word processing and spreadsheets.
• May help maintain Kronos and departmental staff scheduling.
• Manage the department’s multi-line phone system.
• Answer incoming calls and forward them or relay messages to the appropriate person.
• Schedule patients by phone or in person.
• Help schedule follow-up appointments and reschedule cancelled appointments.
• Make confirmation calls for upcoming appointments for new patients.
• Resolve work-queue items daily, scan outside records into medical charts, and maintain old medical records.
• Alert a licensed employee if medications are encountered; handling medications is outside the position’s scope of practice.

Benefits

• Employer-sponsored medical, dental, and vision plans.
• 403(b) and 457(b) retirement options with a 4% employer match.
• Life insurance.
• Short-term and long-term disability insurance.
• Employer-sponsored wellness program.
• Employee Assistance Program.
• 21 PTO days per year, increasing with tenure.
• Tuition reimbursement program.
• Dedicated loan forgiveness advisory service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED