Secretary - Therapy DM Admin - FT DAYS

Sky Lakes Medical Center•Klamath Falls, OR

7d•$37,898 - $55,890•Onsite

About The Position

This position is for a full-time Secretary in the Therapy DM Admin department, working day shifts. The role involves scheduling outpatient appointments, verifying insurance and billing information, maintaining high accuracy in data processing, providing phone reception, managing and scanning chart notes, registering patient accounts, performing front desk duties, and supporting a collaborative team environment. The job requires the ability to work independently and with others, prioritize tasks, and handle stressful situations effectively.

Requirements

Ability to type 70 wpm
Experience in data entry, computer, and word processing
Excellent spelling and problem-solving skills
Telephone skills
Ability to work independently and with co-workers
Ability to communicate effectively with patients and professionals
Ability to prioritize, organize, and attend to detail
Ability to lift 25 pounds regularly and occasionally 50 pounds
Ability to stand, walk, and sit frequently
Adequate reaction time to respond quickly to unexpected patient care situations
Ability to walk/maneuver frequently in and around the building
Ability to operate several different desktop devices, computer, scanner, phone etc.

Nice To Haves

Medical terminology
1 year secretarial or related fields experience

Responsibilities

Schedules outpatient appointments with scheduling tools and per department protocol.
Obtains and verifies insurance and billing information.
Accurately processes information for all insurance types and obtains necessary information for unfamiliar insurance types.
Provides phone reception utilizing excellent service excellence techniques.
Creates, manages, and scans chart notes to assist clinicians with patient care and maintain regulatory requirements (e.g., HIPAA).
Registers patient accounts and audits/monitors information for accuracy and proper billing.
Provides front desk reception duties, involving leadership when a situation has the potential to escalate or to receive recognition for staff.
Performs all job functions in a timely, efficient, and effective manner as part of a team.
Supports a collaborative and cooperative environment to facilitate mutual respect and effective interpersonal relations.
Performs other duties as assigned.