Secretary - Therapy DM Admin - FT DAYS

Sky Lakes Medical Center•Klamath Falls, OR

6d•Onsite

About The Position

This position is responsible for scheduling outpatient appointments, obtaining and verifying insurance and billing information, providing phone reception, creating and managing chart notes, registering patient accounts, and performing front desk reception duties. The role requires accuracy in processing insurance information and maintaining records according to regulatory requirements like HIPAA. The secretary will also support a collaborative environment and perform other assigned duties.

Requirements

Ability to type 70 wpm
Experience in data entry
Computer and word processing skills
Excellent spelling skills
Excellent problem-solving skills
Telephone skills
Ability to work independently and with co-workers
Ability to communicate effectively with patients and professionals
Ability to prioritize, organize, and attend to detail
Ability to accurately process information for all insurance types
Ability to obtain the necessary information for insurance types that are not familiar
Must be able to work independently as well as with co-workers and patients.
Must be able to prioritize work demands and organize time efficiently.
Must be able to deal effectively with the stress of deadlines and frequent constant interruptions.
Able to stand, walk, and sit frequently.
Possesses adequate reaction time to respond quickly to unexpected patient care situations.
Must be able to walk/maneuver frequently in and around the building
Must be able to operate several different desktop devices, computer, scanner, phone etc.

Nice To Haves

Medical terminology
1 year secretarial or related fields experience

Responsibilities

Schedules outpatient appointments with scheduling tools and per department protocol.
Obtains and verifies insurance and billing information.
Accurately processes information for all insurance types and obtains necessary information for unfamiliar insurance types.
Provides phone reception utilizing excellent service excellence techniques.
Creates, manages, and scans chart notes to assist clinicians with patient care and following regulatory requirements to maintain records (e.g., HIPAA).
Registers patient accounts and audits/monitors information for accuracy and to ensure proper billing.
Provides front desk reception duties, involving leadership when a situation has the potential to escalate or to receive recognition for staff.
Performs all job functions in a timely, efficient, and effective manner as part of a team.
Supports a collaborative and cooperative environment to facilitate mutual respect and effective interpersonal relations.
Performs other duties as assigned.