DOE/DVR - SECRETARY SPECIALIST - 48004466 - TAMPA

State of Florida•Tampa, FL

8d•$34,760 - $36,498•Onsite

About The Position

The Secretary Specialist performs receptionist duties for the Tampa Unit 15C, Division of Vocational Rehabilitation, under the supervision of the unit supervisor. The employee provides professional responses to inquiries, greets visitors, customers, vendors and the general public. Additionally, the employee keeps log of visitors and maintains order in the reception area, and performs routine secretarial functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers. The employee must use skill in applying instructions to accomplish different job functions or in operating machines for a variety of different purposes.

Requirements

Two years of secretarial or clerical work experience
Experience with using Microsoft Word, Excel and Teams
Attention to detail
Ability to communicate effectively including verbal and written communication.
Your Candidate Profile (application) must be complete in its entirety.
Work History (in easy to review chronological order) Consists of: Any position held by a State of Florida Agency, Any position held by a Florida University, All periods of employment from high school graduation, All periods of current or prior unemployment, Gaps 3 months or more must be accounted for, Any Education, Any Volunteer Experience
Your resume and application must match
Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
If claiming Veteran’s Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.

Nice To Haves

Applicants with fluent bilingual skills in English and Spanish.
Applicants who complete application information and hire requirements listed in the advertisement to completion.
Applicants who have a Certified Professional Secretary Certificate.

Responsibilities

Processes outgoing and incoming mail and courier services. Date stamps incoming mail.
Receives, tracks, and submits monthly reports as assigned.
Prepares correspondence as assigned.
Provides filing support to meet deadlines and priorities.
Works directly with customers by obtaining and verifying referral information.
Inputs and updates referral information in the agency database.
Schedules customers for orientation.
Completes the Authorization process.
Verifies Customers’ employment status.
Documents contact with customers and/or vendors. Contacts vendors regarding appointment dates, records, billing and fee codes. Follows-up on requests for information from vendors.
Participates on teams or committees as assigned.
Performs related duties as needed.

Benefits

State Group Insurance coverage options+(health, life, dental, vision, and other supplemental option)
Retirement plan options, including employer contributions (www.myfrs.com)
Nine paid holidays and a Personal Holiday each year
Annual and Sick Leave Benefits
Student Loan Forgiveness Program (Eligibility required)
Flexible Spending Accounts
Tuition Fee Waivers (Accepted by major Florida colleges/universities)
Ongoing comprehensive training provided
Career Growth
Highly skilled, professional environment
Maternity and Parental Leave Benefits