Secretary – Intake Clarendon (1067)

Texas Panhandle Mental Health • Clarendon, TX

7d • $0 - $16 • Onsite

About The Position

Texas Panhandle Centers is seeking a Secretary – Intake to provide trauma-informed care and clerical support in its behavioral health program for clients in Clarendon and the surrounding Texas Panhandle service area. The position serves as office manager for the Behavioral Health Clinic in Clarendon and supports the clinic’s daily operations, including phone coverage, appointment scheduling, data entry, and obtaining client vitals as required. The role uses clinical software and reports to meet Center requirements and requires courteous, effective interactions with clients in person and by phone, including clients experiencing a crisis. Employees are expected to maintain ethical and professional communications, use respectful trauma-informed language, and comply with the TPC Business Code of Conduct, reporting concerns when its ethical or business standards are compromised.

Requirements

• High school diploma or GED.
• One semester (12 credit hours) of accredited college work, or a minimum 8th-grade reading comprehension level demonstrated by a qualifying Adult Basic Learning Examination (ABLE) score.
• One year of clerical or secretarial work experience.
• Computer-oriented, with excellent customer service skills.
• Organized, detail-oriented, self-motivated, and able to work as part of a team.
• Valid Texas Driver’s License with an insurable driving record.
• At least 18 years of age.
• May be required to use a personal mobile phone for two-factor authentication (2FA).

Nice To Haves

• Bilingual in English and Spanish.

Responsibilities

• Maintain ethical and professional communications using respectful, trauma-informed care language.
• Serve as office manager for the Behavioral Health Clinic in Clarendon.
• Manage daily clinic activities, including phone coverage, scheduling and handling client appointments, data entry, and obtaining vitals as required.
• Use clinical software and reports effectively to meet requirements established by the Center.
• Interact courteously and effectively with clients by phone and in person, including clients experiencing a crisis.
• Follow the TPC Business Code of Conduct and report concerns when its ethical or business standards are compromised.

Benefits

• Public Service Loan Forgiveness eligibility through the organization’s 501(c)(3) designation.
• Low-cost healthcare, including $10 urgent care visits, free Teladoc for the household, and medical, dental, and vision coverage.
• Automatic 1% enrollment in a 457 Plan and up to 6% employer match in a 403(b)/457 Plan.
• PTO accrual, standard holidays, and three annual floating holidays.
• Employer-paid life insurance equal to 1.5 times annual salary, with optional supplemental coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED