Secretary III - Employee Assistance Program (EAP)

Northeast Georgia Health System•Gainesville, GA

2d•Onsite

About The Position

The Secretary III - Employee Assistance Program (EAP) role at Northeast Georgia Health System (NGHS) involves performing clerical work of considerable difficulty and complexity, requiring independent judgment for a department head. This position may involve supervising other clerical staff and supporting a large department or multiple departments with significant patient or customer interactions. The role is crucial in supporting the department's operational efficiency and contributing to the achievement of predetermined goals and objectives.

Requirements

High School Diploma or GED.
Two (2) to five (5) years clerical experience.
Good typing skills (45-60 wpm).
Microsoft computer knowledge.
Good typing skills.
Accelerated Microsoft computer knowledge to include proficiency with Excel workbooks, formulas, tables, formatting, graphs, PowerPoint and other databases.
Provides support for a large department or multiple departments with steady constant patient or customer interactions.
May provide support for several management/supervisor staff to include department or division head.
May supervise or coordinate the work of other clerical staff.
Weight Lifted: Up to 50 lbs, Occasionally 0-30% of time
Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
Vision: Moderate, Occasionally 0-30% of time
Kneeling/Stooping/Bending: Occasionally 0-30%
Standing/Walking: Occasionally 0-30%
Pushing/Pulling: Occasionally 0-30%
Intensity of Work: Occasionally 0-30%
Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Nice To Haves

May have a college degree or equivalent work experience.

Responsibilities

Performs clerical work of considerable difficulty and complexity involving some independent judgment for a department head.
Performs general office functions.
May supervise a file clerk, receptionist or other clerical employee.
May attend meetings, seminars, etc., possibly to take notes or furnish information.
May be required to conduct research or data collection for a project.
May supervise subordinate clerical employees, to include managing time and attendance, performance and disciplinary actions.
May be responsible for department staffing schedules and appropriate timekeeping (including managing PDO requests approved by manager).
Creates reports using Excel or Access databases.
May be privileged to matters of the most confidential nature.
May be an active or ad hoc member of organizational committees (Safety, PI, JCAT, etc.).
May have some budgetary responsibility or input over departmental supplies.
In larger departments, may serve as liaison between the supervisor and staff in regards to scheduling, payroll issues, etc.
May be responsible for system support of the department (contacting the IT department, placing tickets).
Responsible for placing plant operations work orders/tickets.
May be responsible for coordinating new hire orientation and paperwork.
In clinical areas, the secretary may have the responsibility of managing patient files or reports, transcribing, scheduling appointments, communicating with patient family members on patient status.
Participates in performance improvement activities.
Supports the department in achieving predetermined goals and objectives.
Responsible for assisting in arranging travel itinerary and any reimbursable expenses related to business travel.
Incumbent may exhibit some variation of responsibility outside of the above guidelines or criterion.
Ideally the employee would encompass similar or equivalent experience and job responsibility to be placed into the appropriate secretarial level.