Secretary (Community Relations)

Salt River Pima-Maricopa Indian Community•Scottsdale, AZ

13h•Onsite

About The Position

Under general supervision of the Director, provides administrative office support and assistance for the department and its divisions. This job class is treated as FLSA non-exempt.

Requirements

Graduation from High School or GED equivalent required.
Two (2) years full-time work experience performing secretarial and administrative tasks required.
Knowledge of the history, culture, laws, rules, customs and traditions of the Salt River Pima-Maricopa Indian Community and its Tribal Government.
Knowledge of advanced customer service principles and techniques.
Knowledge of department policies, practices and procedures.
Knowledge of computerized office systems.
Knowledge in collecting data and reporting.
Skill identifying and maintaining confidentiality of sensitive and important information.
Skill developing and maintaining effective working relationships at all levels of the Tribal Government and Community as well as with representatives from external organizations.
Skill with organizational tasks and multitasking.
Skill using the personal computer and related software including MS Windows and MS Office.
Ability to effectively handle more complex assignments.
Ability to provide excellent customer service.
Ability to clearly communicate verbally and in writing.
Ability to adapt to changing work situations and assignments.
Ability to work effectively and calmly in a high-stress work environment.
Ability to respond to inquiries in a timely, accurate and courteous manner.
Ability to use initiative and independent judgment and recognize when it is appropriate to refer matters to the Office Manager or Director’s attention.
Ability to be flexible, adaptive and work effectively in a fast-paced environment.
Ability to function effectively in a professional, friendly & outgoing manner.
Ability to lift & carry 50 lbs.

Nice To Haves

Equivalency: Any equivalent combination of education and/or experience that would allow the candidate to satisfactorily perform the duties of this position, will be considered.
Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill

Responsibilities

Prioritizes clerical and administrative workflow and performs required tasks in an accurate, timely and professional manner.
Acts as a primary customer service representative for the department.
Answers and redirects phone calls.
Responds to inquiries via telephone and/or email.
Orders and maintains supplies and marketing materials.
Assists with data collection and reports.
Assists with processing through PeopleSoft and Time and Labor.
Assists in maintaining special programs handled through the department with application process, posting and maintaining eFiles and acts as a liaison with the processes.
Maintains the outdoor marquee messaging boards using Venus 1500 software.
Maintains the Community Announcement and Calendar webpage by reviewing for accuracy, approving and uploading in a timely manner.
Maintains the department monthly mail out.
Demonstrates the ability to multi-task.
Compiles statistics, data gathering for analyzing, budget process, quarterly and annual report.
Provides assistance as needed for department divisions as assigned.
Assists with current and new communications tools as assigned.
Assists with projects, events, activities and assigned tasks.
Assists with events and activities and special projects.
Assists with tours for groups as assigned.
Develops notices including emergencies, construction and road closures.
Assists with mentoring student workers, day workers, and temporary staff to perform efficiently and effectively.
Performs other job related duties as assigned by the Director or designee.