Secretary Associate

State of Maine•Augusta, ME

About The Position

As a Secretary Associate at the Bureau of Alcoholic Beverages and Lottery Operations (BABLO), you will provide direct administrative support to both the liquor and lottery programs, contributing to operations that generate essential revenues and keep Maine people safe. This position requires consistent attention to detail, strong organizational skills, customer service orientation, and the ability to work independently while supporting the Bureau’s leadership team.

Requirements

Ability to: Schedule, coordinate, and document meetings with multiple stakeholders.
Manage financial transactions, invoices, and documentation accurately.
Communicate effectively in writing, including preparing meeting minutes, correspondence, and standard business documents.
Provide customer service at a public-facing window, by phone, and by email.
Prioritize tasks, manage multiple assignments, and work both independently and as part of a team.
Use electronic systems including Zoom, the Microsoft Office Suite, MainePays, and AdvantageME.
Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of the principles and practices of office processes and administrative functions to perform complex secretarial support tasks, and 2) the ability to use independent judgment, initiative, and discretion to make determinations on varied matters.
All positions in this classification assume the qualifications of: Secretary.

Responsibilities

Serve as a first point of contact at the customer service window, assisting the public.
Process invoices, payments, and lottery prize claims; manage purchasing and bill payment functions for the bureau.
Schedule, notice, and take minutes for meetings of the Liquor and Lottery Commission.
Assist with legislative communications, scheduling, and documentation for hearings and committee meetings.
Order office supplies, maintain records, and assist with internal communications across the bureau.

Benefits

Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
Retirement Plan – The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.