Secondary Marketing Specialist

FORUM Credit Union•Fishers, IN

About The Position

The Secondary Marketing Specialist plays a key role in supporting FORUM's mortgage lending operations by managing rate locks, investor relationships, loan delivery, accounting processes, and secondary market reporting. This position requires a highly organized professional who thrives in a fast-paced environment, enjoys problem-solving, and has a passion for accuracy and process improvement.

Requirements

High school diploma or GED required.
One to three years of similar or related mortgage, secondary marketing, loan operations, or financial services experience.

Nice To Haves

Enjoy working with detailed financial and mortgage data and take pride in producing accurate work.
Highly organized and can effectively prioritize competing deadlines and responsibilities.
Enjoy solving problems, improving processes, and finding efficiencies in your daily work.
Thrive in a fast-paced environment where market conditions and priorities can change quickly.
Strong analytical skills and enjoy reviewing reports to identify trends and opportunities.
Collaborative team player who values building strong relationships with investors, vendors, and internal partners.

Responsibilities

Analyze the mortgage loan pipeline and cover locked loans through the use of forward commitments.
Utilize secondary market reports to manage rate locks, commitments, loan fallout, and loan deliveries.
Perform re-disclosure desk duties, including sending Notices of Incompleteness and ensuring compliance with disclosure requirements.
Manage FAS133 calculations and provide pipeline and commitment data to Accounting.
Coordinate investor transfers of loans within DNA and MERS while ensuring accuracy and compliance with investor requirements.
Manage the delivery of loans to investors, including loan-level data, note delivery to document custodians, and adherence to investor delivery guidelines.
Maintain strong investor relationships by responding to audit requests, monitoring investor communications, and sharing policy and underwriting updates with the appropriate teams.
Oversee document custodian relationships, including certification, document retrieval, and maintenance of custodial records.
Manage mortgage rate sheets and provide support to sales staff regarding rate exceptions, extensions, and product changes.
Monitor and respond to inquiries within the secondary marketing mailbox, providing timely support to internal partners.
Submit loan information for collateral reporting and assist in maximizing revenue on loan sales while adhering to established policies and procedures.
Research market trends and identify opportunities to streamline processes and improve operational efficiency within the secondary marketing function.