Seasonal Warehouse Agent

Scootaround powered by WHILL•Fort Lauderdale, FL

13d•Onsite

About The Position

We are seeking a reliable and customer-focused Full-Time Seasonal Warehouse Agent to join our team in Fort Lauderdale, FL. In this role, you will be responsible for ensuring mobility equipment is delivered, maintained, and ready to meet our customers’ needs—whether they’re boarding a cruise, staying at a hotel, or attending an event. If you enjoy hands-on work, problem-solving, and making a difference in people’s travel experiences, this role is for you.

Requirements

Experience unloading/loading from trucks/trailers.
Strong Customer Service skills.
Strong attention to detail.
Must have a valid Driver’s License with a clean driving record.
TWIC Card eligibility is a must. If you do not have a TWIC Card, we will assist you in the application.
Must be able to pass a background check and pre-employment drug screening.
Able to work under pressure and in changing environmental conditions.
Basic Computer and Microsoft knowledge required.
Must have a flexible schedule to work days, evenings, and weekends. Weekends are mandatory.
Ability to lift, carry, push, and pull up to 50 pounds independently.
Ability to sit, walk, and/or stand for extended periods.
Ability to bend, kneel, squat, crouch, or reach to perform routine or business-related tasks frequently.
Active participation in meetings is an essential function of this role. The employee must be able to consistently engage in scheduled huddles, meeting and/or team discussions using various platforms as assigned by your manager.
Ability to communicate effectively in English, both verbally and in writing.
Ability to manage multiple tasks and shifting priorities with attention to detail and responsiveness.
Ability to work independently while also collaborating in a team environment.
Must follow all operational and safety procedures including traffic rules without any exception.
Must be able to work both indoors and outdoors in varying environmental conditions and under pressure.
Must have a valid driver's license and be able to operate company vehicles to deliver and collect equipment safely and efficiently.
Ability to operate a computer, phone, and standard office equipment as needed.
Proficiency or willingness to learn digital platforms for communication, documentation, and task management.
Regular attendance is required for the shifts scheduled.
Timely responsiveness and presence during meetings and operational check-ins are expected.

Responsibilities

Provide excellent customer service to both internal teams and external customers.
Load and unload mobility equipment and supplies from trucks and trailers.
Ensure that every unit meets safety, functionality, and show-quality standards.
Perform basic troubleshooting, service, and repair of mobility equipment.
Sanitize equipment before and after each delivery.
Assist in other warehouse tasks as needed, including inventory organization and preparation.
Complete all necessary paperwork accurately and in a timely manner.
Perform all assigned duties following all operational and safety protocols.
Assist with delivering and picking up rented mobility equipment to Hotels, Convention Centers, Resorts and Residencies.
Ensure inventory management protocols are being followed in TrackAbout and Global Office.
Assist in other areas as needed or assigned.