Seasonal Parking Attendant

Hersha Hospitality Management LP•Boston, MA

23h•Onsite

About The Position

The Boston Harbor Hotel, Boston’s only Forbes Five-Star waterfront hotel, is seeking a passionate hospitality professional for the position of Seasonal Valet Parker. This role requires strengths in service, thorough knowledge of the guest’s experience, and an exceptional Beyond Compare service attitude. The Valet Parker is responsible for assisting each guest and outlet patron with Valet parking, and providing direction for self-parking. This is a seasonal position, running from May to September.

Requirements

Required to have and maintain a valid state driver’s license with a current address and an acceptable driving record.
Must have at least (1) or more years of experience.
Demonstrated ability to work cohesively with a team.
Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
Ability to communicate effectively in the English language, both verbally and in writing.
Must be familiar with the local area.

Nice To Haves

Ability to drive a vehicle with a manual transmission is preferred.
A combination of previous Guest Services experience preferred.
A second language is desirable.

Responsibilities

Inspect each vehicle before taking possession and mark tickets of findings, inform customers of valet rate.
Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Manager.
Have a thorough knowledge of the major streets, landmarks and freeways in the area of the hotel to be able to provide guest and patrons directions to various locations in the area, if needed.
Observe all traffic laws and safe driving practices.
Ensure prompt professional response to all guest requests for service.
Assist and relieve door staff and bell staff as requested and directed.
Open the door for all guests and patrons entering and exiting the hotel.
Maintaining the lobby entrance vestibule including cleaning, vacuuming, etc. as needed.
Acknowledge any approaching guest warmly and assist however needed.
Perform in a standard as well as an automatic automobile.
Maintain a safe, clean and orderly work area.
Complete all other assignments, duties and tasks as assigned by the Concierge and Director of Guest Services.