Seasonal Tile Showroom Associate
About The Position
The Seasonal Tile Showroom Associate works with customers to find what they want, create solutions, and ensure a smooth sales process. On a daily basis, our Seasonal Tile Showroom Associate establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner. Understands the needs of the customers and learns their buying habits and expectations in order to recommend specific products and solutions. Educates customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction. Provide product demos to qualified customers on request. Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered. Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy. Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules. Makes follow-up calls to potential and existing customers to solicit additional business. Handles questions and complaints in a timely and professional manner. Maintains neat, professional product displays, changing displays once monthly. Promotes monthly sales specials. Other job related duties as assigned.
Requirements
- High school diploma or GED.
- Strong product knowledge in the swimming pool, landscaping, irrigation, and outdoor living industries preferred.
- Strong counter "presence" and the ability to deal directly with customers for a large portion of the day.
- Strong customer-service attitude.
- Self-motivated and detail-oriented personality.
- Good computer skills including MS Office programs.
- Ability to work in a fast paced environment dealing with inventory, product allocations and customer issues.
- Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.
- To be 18 years of age or older to apply.
Responsibilities
- Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
- Understands the needs of the customers and learns their buying habits and expectations in order to recommend specific products and solutions.
- Educates customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.
- Provide product demos to qualified customers on request.
- Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered.
- Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.
- Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules.
- Makes follow-up calls to potential and existing customers to solicit additional business.
- Handles questions and complaints in a timely and professional manner.
- Maintains neat, professional product displays, changing displays once monthly.
- Promotes monthly sales specials.
- Other job related duties as assigned.
Benefits
- medical
- dental
- vision care
- company-paid life and long-term disability insurance
- prescription drug coverage
- flexible spending and health savings accounts
- 401(k) with company match
- employee stock purchase plan
- employee assistance and education reimbursement programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
