About The Position

Seasonal team members support sales, customer service, and store operations to provide a positive shopping experience. The role includes helping customers on the sales floor, assisting with transactions, and supporting behind-the-scenes processes. Team members work together to meet store goals, foster customer loyalty, and encourage repeat business. Positions are available across Sales, Support, Fragrances, Store Fulfillment, and other areas.

Requirements

  • Dedication to customer service and drive to achieve store objectives.
  • Skills and experience to perform the role and commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to move regularly throughout all store areas and remain accessible to customers.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 50 lbs.

Responsibilities

  • Take ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers, providing personalized service.
  • Process transactions accurately and efficiently.
  • Handle customer inquiries, returns, and concerns professionally and promptly.
  • Support store operations, including fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
  • Maintain selling areas, merchandise presentation standards, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
  • Use training tools and resources, accept feedback, and build skills and performance.
  • Stay informed about products, promotions, policies, and store events to provide accurate information.
  • Build connections with teammates, share knowledge, and contribute to a positive store culture.
  • Follow asset protection procedures, safety guidelines, and security protocols to support shortage control, inventory accuracy, and risk reduction in the designated area.
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