About The Position

Seasonal team members support sales, customer service, and store operations to help ensure a positive shopping experience. They may assist customers on the sales floor, process transactions, and support behind-the-scenes activities. The role contributes to store goals, customer loyalty, and repeat business by working collaboratively with the store team.

Requirements

  • Dedication to customer service and motivation to achieve store objectives.
  • Skills and experience to perform the role and commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Excellent communication skills.
  • Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 50 pounds.

Responsibilities

  • Take ownership and show initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers warmly, providing personalized service.
  • Process transactions accurately and efficiently.
  • Handle customer inquiries, returns, and concerns professionally and promptly.
  • Support store operations, including fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
  • Maintain selling areas, merchandise presentation standards, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
  • Use training tools and resources, accept feedback, and continuously build skills and performance.
  • Stay informed about products, promotions, policies, and store events to provide accurate customer information.
  • Build connections with teammates, share knowledge, and contribute to a positive store culture.
  • Follow asset protection procedures, safety guidelines, and security protocols to support shortage control, inventory accuracy, and risk reduction in the designated area.
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