About The Position

As a Seasonal Team Member, you will help deliver excellent customer service, drive sales, and support store operations to create a positive shopping experience. You may assist customers on the sales floor, process transactions, and support behind-the-scenes work. You will collaborate with the team to meet store goals, foster customer loyalty, and encourage repeat business. The posting notes that the responsibilities and qualifications listed are not all-inclusive and that additional duties may apply.

Requirements

  • Dedication to customer service and motivation to achieve store objectives.
  • Skills and experience to perform the role, with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Strong communication skills.
  • Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to move regularly throughout store areas and remain accessible to customers.
  • Ability to bend, reach, stretch, lift, carry, and move at least 50 pounds.

Responsibilities

  • Take ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers warmly, providing personalized service.
  • Process transactions accurately and efficiently.
  • Respond to customer inquiries, returns, and concerns professionally and promptly.
  • Support store operations, including store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
  • Maintain selling areas, merchandise presentation, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
  • Use training tools and resources, act on feedback, and continuously build skills and improve performance.
  • Stay informed about products, promotions, policies, and store events to provide accurate customer information.
  • Build connections with teammates, share knowledge, and contribute to a positive store culture.
  • Follow asset protection procedures, safety guidelines, and security protocols to support shortage control, inventory accuracy, and risk reduction.
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