Seasonal Team Member Open Availability 3am a plus

Michaels • Tinley Park, IL

8h • Onsite

About The Position

The Seasonal Team Member provides friendly customer service, helps customers find products and solutions, and delivers a fast, friendly checkout experience. The role supports store merchandising and operations, including truck unloading, stocking, merchandise recovery, inventory optimization, and online order fulfillment. Team members follow company standards and policies, support safety and shrink programs, and work respectfully with customers and colleagues. The position is seasonal and requires availability that may include nights, weekends, and early mornings; 3 a.m. availability is a plus. Team members are cross-trained in Custom Framing sales and production. Michaels requires team members in this role to be at least 16 years old and to meet applicable federal, state, and local legal requirements.

Requirements

• Must be at least 16 years old.
• Ability to remain standing for long periods and move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.
• Open availability; 3 a.m. availability is a plus.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide a fast and friendly checkout experience and handle cash according to standards.
• Promote the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns and general store recovery, to help ensure the store is well merchandised and in stock.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Follow Standard Operating Procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
• Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model for other Team Members.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program, depending on position and eligibility.
• Medical, dental, and vision coverage, depending on position and eligibility.
• Telemedicine services, depending on position and eligibility.
• Flexible spending accounts, depending on position and eligibility.
• Commuter benefits, depending on position and eligibility.
• Tuition assistance, depending on position and eligibility.
• Adoption assistance, depending on position and eligibility.
• Various voluntary insurance options, depending on position and eligibility.
• Employee discounts.
• Access to partner discount programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed