About The Position

As a Seasonal team member, you’ll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether you’re helping a customer on the sales floor, assisting with transactions, or supporting behind-the-scenes processes, you’ll be part of a team that works together to meet store goals, foster customer loyalty, and build repeat business. The company is hiring full-time, part-time, and flex positions across Sales, Support, Fragrances, Store Fulfillment, and other areas. The job posting highlights the most relevant and essential responsibilities and requirements but is not all-inclusive; additional duties, responsibilities, and qualifications may apply.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform in the role and a commitment to continuously learn.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Excellent communication skills.
  • Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 50 pounds.

Responsibilities

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service.
  • Process transactions accurately and efficiently.
  • Handle customer inquiries, returns, and concerns professionally, promptly, and with care.
  • Support store operations, including store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
  • Maintain appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
  • Use training tools and resources and embrace feedback to build skills and strengthen performance.
  • Stay informed about products, promotions, policies, and store events to provide customers with accurate information.
  • Build connections with teammates, share knowledge, and celebrate individual and team achievements.
  • Follow asset protection procedures, safety guidelines, and security protocols to support shortage control, inventory accuracy, and risk reduction in the designated area.
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