About The Position

Seasonal team members support store operations and help deliver excellent customer service, drive sales, and create a positive shopping experience. Depending on the area, work may include helping customers on the sales floor, processing transactions, supporting fulfillment and curbside pickup, and assisting with other behind-the-scenes store processes. Team members work collaboratively to meet store goals, foster customer loyalty, and build repeat business. The posting also advertises full-time, part-time, and flex positions across Sales, Support, Fragrances, Store Fulfillment, and other areas.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role, with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Strong communication skills.
  • Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 50 lbs.

Responsibilities

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers warmly, providing personalized service.
  • Process transactions accurately and efficiently.
  • Handle customer inquiries, returns, and concerns professionally and promptly.
  • Assist with store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
  • Maintain selling areas, merchandise presentation, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
  • Use training tools and resources, accept feedback, and build skills and performance.
  • Stay informed about products, promotions, policies, and store events to provide accurate information to customers.
  • Build connections with teammates, share knowledge, and contribute to a positive store culture.
  • Follow asset protection procedures, safety guidelines, and security protocols; support shortage control, inventory accuracy, and risk reduction in the designated area.
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