About The Position

Come Live Life Larger with Megaplex! We're looking for a future team lead to join the Megaplex crew. Megaplex offers a workplace that's more than just movies – it's a full-blown entertainment experience. It's fun, rewarding, exciting, and comes with great perks. As a Team Lead, you'll be at the heart of ensuring our guests and team have a larger-than-life experience. You'll train team members to ensure top-notch service, assist managers with operations, and help bring group events to life. This involves keeping the team staffed and happy, understanding the numbers, and ensuring every show is picture-perfect. Your role is to work with the team to create a magical atmosphere for guests and employees.

Requirements

  • Experience in theatre management and/or guest service.
  • Exceptional guest service, leadership, and motivational skills.
  • Excellent verbal and written communication & organization skills.
  • Proficient computer skills.
  • Working knowledge of AV equipment and POS systems.
  • The ability to deliver results with minimal supervision.
  • A passion for teaching and developing your team.
  • The ability to handle high levels of stress (it's a fast-paced environment!).
  • Physical stamina (think walking, standing, and twisting).
  • Willingness to work long hours, including evenings, weekends, and holidays (we’re open 365 days a year, and the show goes on!).
  • Ages 16+

Responsibilities

  • Being the face of Megaplex, always ready to deliver quality guest service.
  • Helping with all the action in the Megaplex.
  • Keeping things clean and safe for everyone.
  • Making sure our inventory is on point.
  • Tackling any projection issues that come up.
  • Ensuring our building and public areas sparkle.
  • Leading and developing our awesome team.
  • Other duties as assigned.

Benefits

  • Freebies and discounts on Megaplex experiences.
  • Discounts on Salt Lake Bees experiences.
  • Discounts on Real Salt Lake experiences.
  • Discounts on Utah Royals Football Club experiences.
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