Seasonal Tasting Room Associate @ the Flagship in Portland

Allagash Brewing • Portland, ME

21d • Onsite

About The Position

The Allagash Tasting Room in Portland is looking for enthusiastic, hard-working individuals with strong people skills to join our team.  If you thrive on engaging with customers, providing exceptional hospitality, and creating memorable experiences, read on!

As a Seasonal Tasting Room Associate, you’ll be in a frontline customer interaction role that is key to providing each visitor to the brewery with a positive experience. Summers are busy, and our friendly team works hard to make every guest feel welcome. Your day will include: greeting visitors and checking identification; clearing tables; cleaning and stocking glassware; preparing tables for next guests; straightening merchandise areas; stocking the beer cooler; supporting our tours and tastings experiences at The Cellars; working events as-needed; and generally being friendly and approachable to the diverse guests we welcome from all over the US and beyond.  

We offer comprehensive training on our products, processes, and story during the onboarding process.  Essential is the ability to be calm and pleasant in a busy, fast-paced environment, maintain a professional attitude toward serving beer, and effectively communicate with different types of customers and coworkers.  Retail, tour guide, and/or hospitality experience is a strong plus. Adaptability to change is needed as we continue to evolve our service model and safety protocols. Employee safety is paramount at Allagash.

This job is physical in nature: you will be on your feet most of the day and may require some bending and lifting. Must be at least 21 years old, and able to work flexible hours including evenings, weekends, and holidays. Our seasonal period runs from May to October, with two potential onboarding dates (May 19 or June 23) and two potential offboarding dates (September 7 or November 1).

Requirements

• Ability to be calm and pleasant in a busy, fast-paced environment
• Maintain a professional attitude toward serving beer
• Effectively communicate with different types of customers and coworkers
• Adaptability to change
• Must be at least 21 years old
• Able to work flexible hours including evenings, weekends, and holidays

Nice To Haves

• Retail, tour guide, and/or hospitality experience

Responsibilities

• Greeting visitors and checking identification
• Clearing tables
• Cleaning and stocking glassware
• Preparing tables for next guests
• Straightening merchandise areas
• Stocking the beer cooler
• Supporting our tours and tastings experiences at The Cellars
• Working events as-needed
• Generally being friendly and approachable to the diverse guests

Benefits

• Paid Time Off
• 401(k) with employer match
• Onsite fitness center and outdoor gear library
• Footwear reimbursement
• Allagash-branded clothing for our dress code
• Discounted beer and merchandise benefit
• End-of-contract bonus (may be eligible)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed