Seasonal Supervisor - HHN Show Quality

Universal Studios Hollywood CityWalk•Los Angeles, CA

9d•Onsite

About The Position

Seasonal Supervisors guide teams during our busiest times, ensuring smooth operations and unforgettable guest experiences. You’ll take on real leadership responsibilities like training, scheduling, and problem-solving while building valuable skills for your future. These temporary roles during peak seasons are perfect for growing your career in a fast-paced, exciting environment.

Requirements

Superior leadership and motivational skills
Excellent communication and organization skills
Ability to work successfully and safely in a fast paced and continually changing environment
Ability to work and drive in night conditions
Excellent computer and Microsoft Office skills
Strong organizational and staffing skills
Eligibility Attendance - TM must have 8 or below attendance points AND no more than a Written Warning 2 in the last 6 months
Variance - TM must have 7 or below variance points AND no more than a Final Written Warning in the last 6 months
Behavioral - No more than a Final Written Warning level discipline in the last 6 months
Probationary Status - TM must have passed or be within 75% Through probation during application/ selection and must have passed probation as of start date of role
Leadership - No removal from lead role in the last 6 months
Must be current USH Team Member
Availability - Open availability for all training, rehearsals, and HHN shifts
Must have valid Driver’s License

Nice To Haves

Previous Show Quality coach experience highly preferred
Directing and Scareacting experience preferred
Previous experience in large scale entertainment events

Responsibilities

Maintenance of the artistic integrity and intention of the event, a consistent and sensitive relationship to the live performance, and setting the ethical and moral ‘tone’ for the company
Participate in leading a culture that promotes a professional, collaborative, inspiring, inclusive, fun and teamwork-driven work setting for all employees
Provide support for seasonal staff including area/venue supervision, coaches, captains, performers etc.
Work closely, communicatively, and efficiently with partners
Provide feedback and coaching to captains, coaches, trainers, and performers
Ensure that any incidents, injuries or discipline issues are resolved and reported appropriately
Document and organize reports nightly
Specific operation responsibilities per the needs of the event
Understand and actively participate in Environmental, Health and Safety responsibilities by following established USH policy, procedures, training, and employee involvement activities.
Cast performers nightly to fill staffing vacancies
Performs other duties as assigned